Baptist Health Improves Patient Care through Adoption of eClinicalWorks Integrated EMR and PM Solution

Five-Campus Healthcare System to Streamline Connectivity Between Clinics and Improve Internal Processes to Promote Patient Safety

WESTBOROUGH, Mass.—Nov. 8, 2005—eClinicalWorks, the leading provider of integrated end-to-end electronic medical records and practice management systems for multi-location, multi-specialty medical practices, today announced Baptist Health has selected the eClinicalWorks unified software solution for Electronic Medical Records (EMR) and Practice Management (PM) as one of the options for their independent medical staff. More than 1,300 physicians at Baptist Health provide comprehensive care to patients in both Northeast Florida and Southern Georgia at every stage of life. The eClinicalWorks unified solution will help improve internal processes at Baptist Health by simplifying connectivity between the health system's five campuses, and promoting patient safety while reducing costs.

"Baptist Health has a commitment to our community to take the 'Best Care' of our friends and neighbors," says Serrine Dully, manager, physician practices information services, Baptist Health. "The health care industry is rapidly moving in the direction of digital care systems to improve patient safety and streamline processes. Baptist Health wants to offer any improved efficiencies as they become available. We believe eClinicalWorks is an improvement in how we can deliver healthcare in the 21st century."

eClinicalWorks' award-winning EMR solution allows healthcare providers to manage patient flow, immediately access patient records in-house or remotely, electronically communicate with the referring physicians and securely send consult notes and clinical data. Users can easily access and review complete patient histories, past visits, current medications, allergies, labs and charts. Integrated with EMR is eClinicalWorks Practice Management, designed to instantly streamline the medical billing process.

Benefits of eClinicalWorks

With eClinicalWorks a physician practice will experience improved efficiency and team productivity, enhanced quality of patient care, increased patient satisfaction and minimized risk of medical errors.

"Baptist Health is dedicated to using technology that allows them to provide their patients with the highest quality of care while reducing costs and improving efficiency," said Girish Kumar, founder and vice president of sales/marketing, eClinicalWorks. "We at eClinicalWorks are proud to support Baptist Health's initiative, and look forward to adding value to Baptist Health by facilitating remote, immediate access to patient information, allowing physicians to spend more time on delivering quality care to their patients and less time managing paperwork."

Practices that chose to use the system will benefit from the complete integrated suite of the eClinicalWorks platform. With eClinicalWorks, offices are connected via interoffice messaging, improving communications. Patient arrival alerts are sent to nurse and physician desktops. The system manages patient flow and provides flexible and powerful data entry tools to allow a physician, nurse or other medical staff member to enter patient information using predefined phrases. For transcription, the system learns the users' vocabulary and develops a high quality clinical content data bank.

eClinicalWorks PM eliminates the roadblocks inherent in healthcare billing processes. PM software acts like a billing assistant, helping to reduce accounts receivables and expedite collection revenue, resulting in maximized profitability. eClinicalWorks PM includes online payor communication, claims submission and tracking, payment posting, Medicare submission integration, collection and statement letter generation and more.