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eClinicalWorks Recognized by Frost & Sullivan for Rapid Market Growth
Stimulated by its Customer-focused Product Suite
Palo Alto, Calif.—December 12, 2006—Frost & Sullivan has
selected eClinicalWorks as the recipient of the 2006 Frost & Sullivan
Award for Customer Value Enhancement in the North American ambulatory
care provider market.
The company has achieved considerable growth on the strength of its
flexible delivery model and by meeting the demands of ambulatory medical
care providers through its affordable, easy to use, front-to-back,
patient-to-payer product suite.
eClinicalWorks’ products are used by a broad spectrum of physicians
including solo practitioners and large physician networks. Currently,
more than 7,500 physicians in 2,200 practices across 50 states use
eClinicalWorks in more than 40 specialties and subspecialties.
The company provides practitioners with integrated electronic medical
records (EMR) and practice management (PM) software at affordable
prices. It offers excellent prices on its EMR/PM software to the first
client in a particular practice and provides significant discounts to
every subsequent physician.
eClinicalWorks’ solutions do not involve additional cost per
computer/user or FAX software and do not require practitioners to
purchase a separate database license. Onsite training is also provided
for a minimal fee.
“Instead of a lengthy learning curve, eClinicalWorks promises to
familiarize physicians and their staff with the basic features of
eClinicalWorks’ software within two weeks and be comfortable with the
software within four weeks,” says Frost & Sullivan Research Analyst Matt
Guldin. “After three months, eClinicalWorks expects the benefits of the
eClinicalWorks product suite to enable a practitioner to reduce staff
time and reassign staff to more productive roles.”
eClinicalWorks’ new web-based Patient Portal helps physicians
communicate electronically with their patients and curb their office
administrative costs. This helps patients schedule an appointment
online, refill a prescription, review important clinical information,
and communicate with the physician via email.
These options also better capture patient and clinical information and
further reduce administrative costs involved in sending mails regarding
appointment reminders, referrals, and other information.
eClinicalWorks has greatly benefited from high rates of customer
satisfaction among physicians, who have also sent a significant number
of customer referrals to eClinicalWorks.
“eClinicalWorks has gained the trust of end-users due to its knowledge
and market experience,” notes Guldin. “A growing customer base and a
strong customer referral is a testament to its affordable, robust, and
easy-to-implement offerings.”
Frost & Sullivan’s Healthcare Information Technologies Ambulatory Care
Providers Customer Value Enhancement Award is bestowed each year upon
the company that has best demonstrated the ability to expand the
customer base, while maintaining its existing install base, with more
innovative value creation and enhancement strategies than competing
vendors. This Award recognizes the company’s successful sales entry,
customer acquisition and service strategies, and the degree to which
those strategies have met customers’ stated needs and requirements.
About eClinicalWorks
eClinicalWorks is a privately-held leader in the unified electronic medical record (EMR) and practice management (PM) market. The company’s EMR/PM solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC) and Electronic Health Records of Rhode Island (EHRRI), as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 2,200 customers across all 50 states, eClinicalWorks has been awarded multiple top industry honors including Best in KLAS in 2005 and 2004, a top solution by TEPR for four consecutive years and the 5-STAR rated EMR solution by AC Group for three years. Based in Westborough, Mass., eClinicalWorks has additional offices in Alpharetta, Ga. More information on eClinicalWorks information on eClinicalWorks can be found at
www.eclinicalworks.com or by
calling (866) 888-MY-CW.
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company, has been
partnering with clients to support the development of innovative
strategies for more than 40 years. The company's industry expertise
integrates growth consulting, growth partnership services, and corporate
management training to identify and develop opportunities. Frost &
Sullivan serves an extensive clientele that includes Global 1000
companies, emerging companies, and the investment community by providing
comprehensive industry coverage that reflects a unique global
perspective and combines ongoing analysis of markets, technologies,
econometrics, and demographics. For more information, visit
www.awards.frost.com or
www.healthcare.frost.com.
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eClinicalWorks is a trademark of eClinicalWorks, LLC. All other
trademarks or service marks contained herein are the property of their
respective owners.
Heather Caouette
eClinicalWorks
112 Turnpike Road (Route 9)
Suite 200
Westborough, MA 01581
Phone: 508-836-2700 ext. 203
Fax: 508-836-4466
heather.c@eclinicalworks.com
www.eclinicalworks.com |
