Bergen Neurology Consultants

A Case Study in Providing Better Patient Care

You (eClinicalWorks) were head and shoulders better than anyone else… In terms of integrated systems,... there was just no one else who came close."  -- Dr. Joseph H. Willner, M.D., Bergen Neurology Consultants




The Organization:

  • Privately owned general neurology practice
  • Five physicians, one location
  • Provide EMG, vertigo testing, ceratoid ultrasound and ambulatory EEG services

Problem:

In 2008, Bergen Neurology Consultants began searching for a comprehensive electronic medical record system. Their goals were to improve efficiency and streamline workflow that results in providing better patient care and creating a pleasant experience for each patient visit.

Additional objectives for the EMR/PM system were:

  • Increase communication between the physicians
  • Enhance workflow efficiency and provide staff with improved working environment
  • Achievement of accurate electronic claims

Solution:

Bergen Neurology Consultants selected eClinicalWorks comprehensive EMR/PM solution for better patient care.

  • Office efficiency creates a positive patient experience
  • User friendly
  • Patient portal saves time and paperwork

Results:

Clinical and Administrative Improvements:

  • Enhanced office functions and documentation; no more searching for paper charts
  • Streamlined checking-in process
  • Improved communication between physicians
  • Improved patient care – providers spend more time with patient
  • 100% clean claims resulted in increased revenue



About Bergen Neurology Consultants

Located in Bergen County, New Jersey, Bergen Neurology Consultants is comprised of 5 physicians who came together to provide local patients with healthcare comparable to that offered in the surrounding urban areas. Bergen Neurology physicians offer EMG, vertigo testing, carotid ultrasound, and ambulatory EEG services along with affiliates that provide neuropsychological evaluations and physical therapy.


About eClinicalWorks

eClinicalWorks develops and implements health IT, including EMR/PM software, patient portals and community health records for customers of all sizes and specialties.

For more information about eClinicalWorks, please visit our About Us page.

 Practice Info

Size: Five Physicians
Location:  Englewood, NJ
Specialty:  Neurology
Active Patients:  40,000+

 

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Want to learn how Bergen Neurology Consultants improved patient care? Download the detailed case study and read this success story.

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As consultants, we have patients coming into our office only once or twice. We have to make sure that the patient coming to us for the first time is satisfied; the visit has to be efficient, pleasant and a good experience. With less time spent entering information, doctors will have more time to talk to patients; leading to better interactions and better care.

Teresa Maslonka
Office Manager