Webster Medical Group, PC

Paving the Way to Success

Support is superb! I can tell you we’ve had a situation where we needed immediate attention to our server, and they’ve been back in touch with us within like 10 minutes.”  -- Michele Smith, Office Manager

The Organization:

• Providers: 5 Providers
• Locations: 1 Location
• Awards: Recipient of the first Heal V.3 EMR payment award from the State of New York
• Specialty: Group Practice specializing in Internal Medicine, Family Practice & Pediatrics

Problem:

Wanting to keep pace with the latest technology in the healthcare industry, Webster Medical Group pursued its search for an EHR that would provide the best method to increase productivity and patient care simultaneously.

Additional objectives for the EMR/PM system were:

• Improve billing and accounts receivables
• Increase patient response time
• Improve efficiency for office staff and providers
• Enhance technology to meet Meaningful Use objectives

Solution:

Webster Medical Group found eClinicalWorks EMR/PM system met its practice management needs, complementing and enhancing their current workflow while achieving their goal of improving patient care.

• Flexible and intuitive solution
• Access to patient information
• Customer focused support

Results:

Since implementing eClinicalWorks solution, Webster Medical Group has seen both clinical and administrative improvements that have:

• Reduced the risk and costs of paper charts
• Met Meaningful Use requirements
• Received award recognition
• Decreased paperwork and increased patient satisfaction

About Webster Medical Group, PC Webster Medical Group, PC is a group practice offering comprehensive healthcare services in Rochester, NY. This five physician group specializes in pediatrics, internal and family medicine and provides high-quality patient care to a diverse patient population servicing 28,000+ number of patients annually.

About eClinicalWorks eClinicalWorks develops and implements health IT, including EMR/PM software, patient portals and community health records for customers of all sizes and specialties. For more information about eClinicalWorks, please visit our About Us page.