Current Customers:

If you are a current customer, please open a case on the Customer Portal at my.eclinicalworks.com, or call 508-475-0450.

Patients:

If you are a patient in need of assistance with the eClinicalWorks Patient Portal or healow app, please email help@healow.com or complete this form. Please do not share any usernames, passwords or personal health information.

Third-party, Non-customers:

If you are not an eClinicalWorks customer and have a general inquiry or concern, please contact us at noncustomerinquiries@eclinicalworks.com. If you are a developer interested in collaborating with eClinicalWorks on interfaces or APIs, please visit this page.

If you have an information blocking concern, please contact us at infoblocking@eclinicalworks.com