Press Releases

June
4
2026

eClinicalWorks and Sunoh.ai Assist Neurology Center of New England Save 2-4 Hours Daily and Significantly Improve Providers’ Work-Life Balance

WESTBOROUGH, Mass. — June 4, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Neurology Center of New England the largest neurological care center in Massachusetts, is successfully utilizing Sunoh.ai the AI-powered medical scribe, to achieve daily two to four hours of time-savings on documentation and enhance patient engagement. Integrated within the eClinicalWorks EHR, Sunoh.ai enables providers to complete notes during patient encounters, significantly improving work-life balance.
May
28
2026

eClinicalWorks AI-Powered EHR Strengthens Access to Care and Operational Efficiency at Rural Tennessee Clinic

WESTBOROUGH, Mass. — May 28, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHR providers, announced that Medical Specialty Clinic, a Tennessee-based rural health clinic and med spa, is using AI-powered solutions from eClinicalWorks to meet the specific needs of its rural population: helping expand patient access and enhance care delivery across in-person, telehealth, and home-based visits. 
May
21
2026

eClinicalWorks and healow Genie Help Capital Area Health Network Transform Patient Call Experience, Eliminating 45-Minute Wait Times

WESTBOROUGH, Mass. — May 21, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that a 34-provider Federally Qualified Health Center (FQHC), Capital Area Health Network has dramatically improved patient access and front-office efficiency by implementing healow GenieTM, an AI-powered contact center solution. The AI technology helps manage 80% of the total patient call volumes, reducing wait times, and ensuring patients get timely access to care.
May
7
2026

eClinicalWorks and Sunoh.ai Empower Family Health Centers, 76-Provider FQHC, to Accelerate Efficiency and Improve Documentation Quality

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Family Health Centers (FHC) a Federally Qualified Health Center (FQHC) in Louisville, Kentucky, is using Sunoh.ai the AI-powered medical scribe, to streamline documentation and help its providers deliver high-quality patient care. The seamless integration with the eClinicalWorks EHR, which enables providers to improve patient interactions, simplify workflows, and boost overall efficiency, was a significant factor in FHC's decision to implement Sunoh.ai.
April
30
2026

eClinicalWorks Helps FQHC Deliver Better Care for Homeless and Transient Patients with PRISMA

WESTBOROUGH, Mass. — April 30, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Recovery Consultants of Atlanta, Inc., a Federally Qualified Health Center (FQHC), is leveraging PRISMA, the health information search engine, and patient engagement solutions to improve care coordination and close care gaps for underserved and highly transient populations.
April
23
2026

New eClinicalWorks and healow CCM Specialist Service Expands Chronic Care Access for High-Risk Patients and Reduces Staff Burden

WESTBOROUGH, Mass. — April 23, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, introduced the healow Chronic Care Management (CCM) Specialist Service, a new offering through the eClinicalWorks CCM module, designed to help practices improve outcomes for patients with managing chronic conditions through consistent, proactive engagement. By embedding dedicated CCM specialists directly into existing practice workflows, the service enables monthly patient outreach, stronger care continuity, and supports better management of chronic conditions, such as diabetes, hypertension, and cardiovascular disease, while reducing administrative burden on clinical staff.
April
9
2026

eClinicalWorks Advances Commitment to CMS Healthtech Ecosystem Interoperability Pledge with Production Support for Kill the Clipboard Initiative

WESTBOROUGH, Mass. — April 09, 2026 — eClinicalWorks®, one of the nation's largest ambulatory cloud EHRs, today announced production support for the CMS’s Kill the Clipboard initiative, enabling digital, paperless patient intake at scale. This commitment positions the company among organizations voluntarily working to support evolving federal interoperability efforts.
April
2
2026

eClinicalWorks and healow Genie Assist Estrella ENT in Achieving 70% Call Automation and Improving Front Office Efficiency

WESTBOROUGH, Mass. — April 2, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Estrella Ear, Nose and Throat, a high-volume ENT practice managing more than 22,000 patient calls per month, has transformed its front-office operations using healow GenieTM, an AI-powered contact center solution.
March
26
2026

eClinicalWorks and Sunoh.ai Help Ferris Family Medicine, P.A. Improve Patient Care and Operational Efficiency with AI-Powered Solutions

WESTBOROUGH, Mass. — March 26, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Ferris Family Medicine, P.A., a family practice based out of Texas, is utilizing Sunoh.ai and eClinicalWorks AI-powered solutions to streamline operations, improve documentation, and enhance patient care. Since leveraging AI, the practice reports increased provider and staff positive experience, paving the way for a more seamless and personalized patient experience. Additionally, patient-centric billing solutions have streamlined collections.
March
18
2026

eClinicalWorks and Sunoh.ai Drive Time Savings and Workflow Improvements at 75-Provider FQHC

WESTBOROUGH, Mass. — March 18, 2026 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Johnson Health Center (JHC), is successfully leveraging Sunoh.ai to streamline clinical documentation and reduce administrative burden across its 78-provider organization. The AI-powered medical scribe is helping JHC clinicians save 5-10 minutes per patient visit, enabling them to spend more time engaging with patients while reducing documentation fatigue. As a Federally Qualified Health Center (FQHC) serving communities across Virginia, Johnson Health Center is focused on expanding access to care while supporting provider wellbeing.