October 8, 2026 · Blog
We’re just two weeks away from the 2026 eClinicalWorks and healow National Conference, coming October 23-25 to the Gaylord Opryland Resort & Convention Center in Nashville. This Conference checklist is...
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For practices caring for many patients with chronic diseases, CCM and RPM work best when they are treated as part of the same care strategy. Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) are separate programs, but they answer the same question: what happens to a patient between visits. That is what one high-volume endocrinology practice in San Antonio found as it grew its CCM enrollment from roughly 200 patients to more than 1,400.
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Where will your medical practice be a month from today? Still heading into the office to struggle with phone traffic, snarled schedules, and clunky workflows? Instead, some of your team could be at the beautiful Gaylord Opryland Resort & Convention Center in Nashville from October 23-25, for the 2026 eClinicalWorks and healow National Conference.
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As medical billing automation becomes a bigger revenue cycle priority for medical practices, decision makers need a sharper way to evaluate what software solutions do, which functions still require human judgment, and where and how automation can improve daily billing work.
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For many practices, the phone is still the front door to care, as well as one of the biggest bottlenecks. Patients call to schedule, reschedule, ask about prescriptions, check eligibility, complete intake, and follow up on care. When those calls stack up, access suffers: patients wait, staff are interrupted, voicemail becomes a backlog, and routine requests compete with the work that truly needs human attention.
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The work of a medical provider doesn't end when the patient leaves the exam room. Each visit must be carefully documented, a task that can add hours to any provider's day. That task can become even more complex for practices that serve populations with significant numbers of non-English speakers.
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A no-show is more than an empty chair. Every missed appointment represents lost revenue for a practice and two lost opportunities to delivery care: The scheduled patient misses their appointment, and practices are often unable to make that time slot available to anyone else. A 2018 study at one academic adolescent care clinic concluded that missed appointments cost the practice nearly $300 each, amounting to $9,200 in lost reimbursements each month. Patients can and do reschedule their appointments, of course. But prevention and timely treatment are hugely important in medicine, and no-shows put both at risk. Patients who delay or postpone their medical appointments may often be putting themselves at risk.
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