May 8, 2026 · Blog
The need for accessible, comprehensive mental health and substance use care is growing every single day. According to a recent impact report from the National Council for Mental Wellbeing, certified...
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Technology plays a vital role in today’s healthcare landscape with the overall goal of driving down costs and improving patient outcomes. It has the potential to connect patients, doctors and payers within the healthcare ecosystem and simplify how they access health information through patient portals, wearable devices and mobile apps. Essential to connecting all of this technology and making it meaningful is an electronic health record (EHR) system that acts as a central database that provides doctors with easy access to crucial patient information.
Continue ReadingFifteen years ago, healthcare was lagging behind other industries when it came to high-tech innovation and changing Americans’ perception of “the way things had to be done.” At that time, having your health records available electronically was just starting to resonate. Now that the majority of physicians use electronic health records (EHR), the industry is still innovating and at an even more rapid pace to bring consumer-facing health apps, wearables and telehealth to the market.
Continue ReadingAs talked about as patient engagement is today, there is still plenty of confusion around how to maximize it. Enterprise solutions such as EHRs and revenue cycle management streamline the healthcare process therefore simplifying the patient’s experience, and with telehealth, mobile and wearable devices, patients can experience a more personalized experience. My son uses his mobile phone and a QR code to buy coffee, why not also use the same technology to check-in at his doctor’s office?
Continue ReadingIn an age where connectivity is constantly accessible, the term “Big Data” has quickly become a buzzword favored by any business seeking information about its customers, products and even its performance. But this seemingly ambiguous term has a place in the healthcare industry as well. “Big Data” is more than a buzzword for doctors, researchers and patients – it means easier access to health information, predictive medicine, quicker diagnoses and better treatment.
Continue ReadingIt is hard to believe that eCW Podcast has produced almost an entire first season. For this episode, host Adam Siladi talks with Dr. Mark McNeill of Trillium Family Medicine about how utilizing the Patient Portal has improved his practice by reducing tedious tasks, while helping him see more patients. Filmed at the 2014 eClinicalWorks National Users Conference, Dr. McNeill mentions how his patients take advantage of the convenience of booking appointments online. He explains how he primarily runs the entire practice’s workflow through the portal by sending messages, booking appointments, viewing lab results and sending both general and appointment reminders. The system also assists Dr. McNeill during patient visits, with reminders notifying him of questions he must ask his patients.
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The concluding day for the National Users Conference was a great one. Today was dedicated to each and every one of our clients. At Support and Training, many questions were answered by our knowledgeable and friendly Support Engineers and Trainers in the dedicated support rooms, handing How-To and workflow-related questions to give you a more intuitive way to manage your day-to-day responsibilities. Hands-on-training was also full as software specialists gave the attendees the opportunity to conduct exercises using individual computer workstations, including a defined agenda. Attendees also had the ability to explore eCWCentral, discover interactive stations, where attendees tried out featured products, with eCW experts who know our products and services inside and out.
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