Medical practices are always busy places, and given the constant demands of seeing patients, completing documentation, handling billing, and implementing new technologies, it is tempting to assume that things must be going well. After all, with so much going on, how could the practice not be succeeding?
The reality, of course, is that lots of activity, including multitasking, is no guarantee of success. Obtaining a true measure of performance requires crunching the numbers. One of the best ways to do so is with the eClinicalWorks Practice Growth Management (PGM) Dashboard, which offers real-time monitoring, actionable insights, and streamlined compliance tracking.
Visibility Is Key for Better Care
The eClinicalWorks PGM Dashboard is a comprehensive module designed to help practices enhance patient safety, optimize compliance, and drive practice growth. It has often been said that what cannot be measured cannot be improved. In keeping with that wisdom, the dashboard gives practices visibility into key performance indicators (KPIs) that are crucial for assessing both their clinical effectiveness and overall performance.
By leveraging the PGM Dashboard, practices can make informed decisions, track quality measures, and streamline compliance efforts.
One of the key features of the eClinicalWorks PGM Dashboard is its ability to monitor front-office, mid-office, and back-office KPIs. These metrics cover a range of essential areas such as patient visit no-show rates, claim submission lag, days in accounts receivable (AR), and more. By analyzing these KPIs, practices can identify areas for improvement, track progress over time, and benchmark their performance against industry standards.
Financial Accountability: Key to Sustaining Any Practice
Many physicians don’t want to focus on the financial side of medical practice. They are in the business of caring for patients, after all. It’s a vocation they are driven to pursue despite the financial challenges involved.
But healthcare is also a business, and practices today have no choice but to pay attention to the bottom line. Why not put technology to work there, as well?
For example, by focusing on upfront collected visits, practices can improve their Revenue Cycle Management and reduce unpaid balances.
The PGM Dashboard provides insights into collection percentages, visit volumes, and revenue generated, helping guide data-driven decisions that enhance a practice’s financial health. By implementing features like healow payment services, practices can streamline patient payments, improve cash flow, and boost upfront collections significantly.
Comparing Performance to Find a Market Edge
Moreover, the eClinicalWorks PGM Dashboard offers benchmarking capabilities that enable practices to compare their performance with other practices in the region, state, or specialty. This benchmarking feature provides valuable insights into how practices stack up against their peers and where they have opportunities for improvement. By leveraging this data, practices can set realistic goals, track progress, and drive continuous improvement in patient safety, compliance, and practice growth.
In addition to financial metrics, the PGM Dashboard also includes features like eligibility checks, patient check-ins, and claim creation lag tracking. These tools help practices streamline administrative processes, enhance patient engagement, and ensure accurate billing practices. By leveraging these features, practices can improve operational efficiency, reduce errors, and enhance the overall patient experience.
“The best thing about the dashboard is it does tell you about features that can actually help you improve your up-front collection visits,” said Cyril Thomas of eClinicalWorks. “I want to highlight a practice that had the PGM Dashboard deployed. They saw that their collections were low. And when they implemented healow Pay, just in the following month they saw an increase of $8,000, and they saw an increase of 20% in patient payments just in the first month.”
Learn How the PGM Dashboard Can Help Your Practice
To access the eClinicalWorks PGM Dashboard, practices can open a case through the eClinicalWorks platform or request a private demo to explore the dashboard’s capabilities further. The dashboard is provided free of charge to eClinicalWorks clients, making it accessible to practices of all sizes. Additionally, resources like user guides, videos, and support documentation are available to help practices get started and maximize the benefits of the dashboard.
The eClinicalWorks PGM Dashboard is a transformative tool that empowers practices to drive growth. By leveraging this dashboard, practices can gain valuable insights, make informed decisions, and optimize their operations to deliver high-quality care and achieve sustainable growth.
Learn more about the PGM Dashboard by clicking here for an eClinicalWorks podcast with Adam Siladi and Cyril Thomas as they explore the many features it has to offer.
Visibility Is Key for Better Care
Comparing Performance to Find a Market Edge
Learn How the PGM Dashboard Can Help Your Practice
Learn How the PGM Dashboard Can Help Your Practice
