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healthcare contact center AI

healthcare contact center AI

Person holding a smartphone with a healow Genie chat bubble asking 'Hi! What can I help you with?', surrounded by icons for calls, messaging, and confirmations, representing AI contact center solutions for healthcare practices.

9 July, 2026
blog

4 Ways AI Contact Centers Upgrade Medical Office Software

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About eClinicalWorks

At eClinicalWorks, we are 6,500 employees dedicated to improving healthcare together with our customers. More than 180,000+ physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions to their healthcare IT needs.

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