Essen

Case Study – EssenMED House Calls

Bringing Quality Care to the Patient’s Home

“Because of the eClinicalWorks EHR, we are able to access the patient’s record in the setting and comfort of their home. We not only examine them, but also make our notations and share them with the other members of the caregiver team in a well-coordinated manner.”
Dr. Sumir Sahgal, founder and Chief Medical Officer, Essen Medical Associates, P.C., and EssenMED House Calls

Practice Info

  • EssenMED House Calls
  • Size: Dozens of providers
  • Location: New York City
  • Specialty: Home healthcare services
  • Service Area: 4,000 patients throughout Greater New York City
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Problem

As a rapidly expanding provider of home-based healthcare services, EssenMED House Calls was looking for an Electronic Health Records company that could offer the mobility, power, flexibility, and ease of use they needed to serve thousands of homebound patients and their caregivers in New York City and Westchester County.

Solution

EssenMED House Calls, founded in 2005, switched to eClinicalWorks in 2008, and proceeded to forge a partnership with a company able to help EssenMED deliver the full range of its services, including care management, coordinated home care, diagnostic and specialty care, and transition-of-care services for patients returning home from a hospital stay.

Results

Using eClinicalWorks, EssenMED House Calls has become far more efficient. Without the need to return to their offices to download data and obtain test results, providers have increased the range of services available to patients in their homes, added a care management division, cut hospital readmission rates, improved the quality of life for patients and their caregivers, and expanded their practice to cover 4,000 patients — the largest house calls practice in NYC.

About EssenMED House Calls

Founded in 2005, EssenMED House Calls is an outgrowth of Essen Medical Associates, P.C. The practice provides a full spectrum of medical and diagnostic services for elderly and home-bound patients, in coordination with their primary care physicians, hospitals, nursing facilities, home nursing and attendant agencies.

About eClinicalWorks

eClinicalWorks develops and implements healthcare IT, including EMR/PM software, patient portals, and community health records for customers of all sizes and specialties.

For more information about eClinicalWorks, please visit our About Us page.

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