Sales: 508-836-2700
Results
- Time Saved: Cut document handling from 5 minutes to 1.5 minutes
- Staff Efficiency: Less workload for front desk and clinical teams
- Point of Care: Summaries of outside provider visits available during appointments
- Better Care: Faster decisions and smoother continuity; more time back to patients
“It is very safe to say that for one document that could take up to five minutes, it’s now taking a minute and a half.”
– Hector Camacho, EHR Administrator, Central Virginia Health Services
Problem
Providers at Central Virginia Health Services (CVHS) struggled with long notes and outside specialist reports that staff had to read during visits, which slowed clinical workflows and kept patients waiting. Without point-of-care summaries, front desk and clinical staff carried extra workload, EHR workflow lagged, and care coordination suffered.
Solution
Document Insights enhances Image AI by using artificial intelligence to distill clinical documents of any length into a comprehensive summary delivered through a highlights tile. This allows the CVHS team to quickly extract the most clinically relevant information and prepare documentation faster.
About Practice:
Central Virginia Health Services is a nonprofit community health center with Federally Qualified Health Center (FQHC) status. Serving more than 45,000 patients and delivering 177,528 visits each year across Central Virginia, they provide comprehensive, integrated care that includes medical, dental, behavioral health, and pharmacy services, with x-ray available at select sites.
