Results
- One streamlined view replaces multiple EHR portals and paper faxes
- Faster treatment decisions at every urgent care visit
- Clinicians start encounters with a complete, real-time patient history
- Improved care quality and safety with up-to-date labs, meds, and notes
“I had a patient that I saw; there was a chart of 100 pages, and that would take me hours to actually read through. PRISMA did it within a few minutes, and because of that, I was able to offer even better care to my patient.”
– Gilbert Teixeira, DO, FACP, MedFlorida Medical Centers
Problem
At MedFlorida Medical Centers’ urgent care clinics, providers often started every encounter in the dark. Walk-in patients showed up with no history on file, and staff had to dig through multiple hospital portals, faxed notes, and outdated EHR systems to piece things together. When records did arrive, they ran 100 pages or more — impossible to skim during an on-the-spot visit. The result? Slower triage, delayed treatment decisions, and growing frustration for both clinicians and patients.
Solution
MedFlorida Medical Centers deployed PRISMA to bridge the data gap. The platform instantly pulls external records from hospitals, specialty clinics, physical therapy groups, and other EHRs, like Epic, then auto-summarizes labs, meds, and encounter notes into a clean single view. Clinicians now get a complete patient snapshot within seconds, make faster evidence-based decisions, and move patients through the visit with confidence.
About Practice:
MedFlorida is a leading healthcare organization dedicated to providing exceptional medical services across South Florida. Established in 2008, MedFlorida operates a network of 20 primary care centers and 10 urgent care facilities, serving a diverse and growing patient population. With a team of over 60 providers and 400 staff members, they are committed to delivering high-quality, patient-centered care that prioritizes efficiency and accessibility.
