How an AI Medical Scribe Saved MSA Dallas 90% on Documentation Costs

Results

  • Achieved a 90% reduction in documentation costs with Sunoh.ai™.
  • Dropped monthly documentation expenses to about $150 per physician, down from roughly $2,000.
  • Saved providers four to five minutes per patient, allowing doctors to leave work on time.
Portrait of Chad MSA Dallas

“It’s actually 1/10th, and in some cases, it’s 9% of what they were spending before. And I mean, for all of the functionality. So, for us, it was a no-brainer.”
– Chad Erickson, Practice Executive, MSA Dallas

Problem

Medical Specialists Associated (MSA Dallas) noticed that their providers were spending significant time and money on traditional scribing services. Physicians were investing between $1,600 and $2,000 a month just to keep up with clinical documentation. As a result, doctors were taking on extra administrative work, often adding 5 minutes to each patient encounter. This cumulative effect pushed their schedules back, leaving doctors wondering why they were already an hour behind by early afternoon. The practice needed a modern solution that could alleviate this heavy workload and give providers their evenings back.

Solution

To address this, the practice implemented Sunoh.ai, an AI medical scribe. Almost immediately, the clinic achieved a 90% reduction in its traditional documentation costs. The ambient listening technology captures the natural patient encounter, saving doctors about four minutes per visit. As these minutes accumulate throughout the day, providers are finally able to leave on time. In fact, the monthly cost per physician dropped dramatically to about $150, making it a highly effective and sustainable financial decision.

About Practice:

 

Medical Specialists Associated (MSA Dallas) has served the Dallas community for over half a century, emphasizing patient-focused care. Founded in 1971, the practice features a dedicated team of board-certified internists with extensive training in internal medicine, specializing in hypertension, cardiac disease, diabetes, and geriatrics. They aim to combine compassion and passion with comprehensive training and medicine, fostering a supportive healthcare environment for every individual. By continuously integrating the latest advancements in medical technology, they ensure that each patient receives personalized, high-quality attention. For more information, visit Medical Specialists Associated.