Published on Thursday, July 02, 2026
In this episode, Marzia Fatima sits down with Robert F. DeLuca, JD, EMR Innovation Administrator at MedFlorida Medical Centers, to discuss a universal challenge in healthcare: the heavy burden of clinical documentation. Across their 21 locations, providers faced the physical strain of endless typing, sometimes leading to physical challenges like carpal tunnel, while trying to serve a highly diverse, multilingual patient base.
The solution? Integrating an advanced AI medical scribe into their daily workflows. Robert shares the compelling story of an initially hesitant provider with a disability who completely transformed her routine after seeing this ambient listening technology in action. By utilizing Sunoh.ai as their clinical notes software, MedFlorida has turned a daily grind into an accessible, highly efficient process.
Providers are now saving up to two hours a day and effortlessly capturing encounters in six languages. Tune in to hear how this ambient AI scribe not only absorbs heavy workloads to reduce burnout but also serves as a powerful recruiting tool for the practice.
“I would recommend it to any provider with a disability, any provider that has carpal tunnel or any kind of issue when it comes to keyboard operation. They really need to get on board with an ambient listening system as soon as possible.”
– Robert F. DeLuca, JD, EMR Innovation Administrator, MedFlorida Medical Centers
Topics From This Episode
Sunoh is an AI-powered medical scribe that streamlines clinical documentation using ambient listening and advanced voice recognition. With advanced EHR integration and an agnostic design, Sunoh seamlessly connects to your existing electronic health record, making it easy to import accurate SOAP notes and summaries directly into workflows. This innovative solution supports a smoother AI medical scribe workflow by capturing patient-provider conversations in real time, organizing them into structured documentation, and allowing for easy review and customization
