eClinicalWorks AI Document Insights Assistant Enhances Clinical Efficiency at Ferris Family Medicine, P.A.



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Cutting-edge AI technology streamlines document processing and improves patient care at Texas-based family medicine practice WESTBOROUGH, Mass. — June 12, 2025 — eClinicalWorks®, the largest ambulatory cloud, and AI-driven EHR, today announced that Texas-based Ferris Family Medicine, P.A./ Cardiometabolic Health Solutions is experiencing success as an early adopter of the eClinicalWorks AI Document Insights Assistant. The AI assistant generates quick summaries of various documents. For instance, practices often receive large faxes, sometimes 50 to 100 pages long. The AI assistant summarizes the fax into a few paragraphs. This feature helps practices […]
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The ROI of Online Patient Payments is Significant



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First Choice Neurology has successfully transformed patient payment processes with healow Pay, reporting faster revenue collection and significant cost savings. By offering digital-first payment options, First Choice Neurology is enhancing patient satisfaction and engagement, showcasing the strategic impact of modernized payment solutions.
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Doctors Are Finding Joy Again Thanks to the Right AI Tools



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Seth Eaton, MD, Medical Director at MedPeds, reported to Healthcare IT Today that AI-powered tools like Sunoh.ai and PRISMA transform clinician experiences by automating documentation and enhancing interoperability. These innovations reduce administrative burdens, improve patient safety, and restore joy in clinical practice.
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eClinicalWorks and healow Genie to Transform Patient Care at America’s Family Doctors



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Innovative partnership will ensure 24/7 support and seamless healthcare coordination, ushering in a new era of patient engagement WESTBOROUGH, Mass. — June 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, proudly announces that America’s Family Doctors has selected healow® Genie, an AI-driven contact center solution. This collaboration marks a significant milestone in America’s Family Doctors’ mission to enhance patient care capabilities and revolutionize healthcare experiences for its patients. By integrating healow Genie’s advanced technologies, the practice aims to streamline patient communication, optimize appointment scheduling, and provide unparalleled access to […]
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eClinicalWorks and healow Genie to Assist Large Georgia Pain Management Institute Manage Substantial Influx of Patient Calls



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The innovative AI solution will help the 128-provider pain management practice effectively manage large volumes of incoming patient calls and reduce staff burnout WESTBOROUGH, Mass. — May 29, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Alliance Spine and Pain Centers has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution, healow® Genie, to manage the rising number of incoming patient calls. The AI-powered contact center solution will effectively manage a large volume of calls and quickly provide a resolution to common patient queries like requests, refills, references, […]
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eClinicalWorks and Sunoh.ai Help Hendry Regional Medical Center Save Over Two Hours on Clinical Documentation



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Hendry Regional Medical Center has transformed its clinical documentation process with Sunoh.ai, an EHR-agnostic AI-powered medical scribe that integrates seamlessly with eClinicalWorks EHR. The AI-powered scribe's device-agnostic accessibility supports uninterrupted patient care and streamlined administrative workflows, enhancing both clinical and financial operations.
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