eClinicalWorks and healow Genie to Assist Tennessee’s Largest Independent, Multi-specialty Physician Group to Enhance Patient Engagement



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The AI-powered contact-center solution to assist 550-provider AdvancedHEALTH in alleviating staff burnout and better serving its diverse patient community WESTBOROUGH, Mass. — July 9, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AdvancedHEALTH the largest independent, multi-specialty physician group in Tennessee, is set to adopt healow® Genie, an AI-powered contact center solution. Streamlining simple patient queries, such as self-scheduling appointments, payment of balances, requests for referrals, or a medication refill, will help reduce staff burnout. The solution will allow medical staff to focus on addressing complex patient […]
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Survey Reveals Benefits of Sunoh.ai Medical Scribe



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Jason Kuder, Chief Information Officer at Oak Orchard Health Center, spoke with Healthcare IT Today about the successful implementation of Sunoh.ai at the health center. He highlighted time savings and reduced mental strain for providers, along with improved note completion and enhanced revenue cycle, as the key benefits of Sunoh.ai.
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eClinicalWorks Reduces Behavioral Health Care Care Planning Documentation Ten-Fold



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Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative, spoke with Healthcare IT Today about how eClinicalWorks has transformed their practice by significantly reducing behavioral health care planning documentation time from 112 to 9 minutes. Isham highlighted the platform’s customization and collaboration capabilities as key factors in this achievement and also shared plans to further enhance patient engagement and care management by implementing healow TeleVisits and AI solutions.
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eClinicalWorks and healow Genie Partners with Main Street Medical Clinic to Transform Patient Experience, Offering Multilingual Functionality



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healow Genie AI-powered contact center solution set to redefine holistic healthcare and elevate patient experiences WESTBOROUGH, Mass. — June 25, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Main Street Medical Clinic has selected healow® Genie, a revolutionary AI-powered contact center solution. This partnership marks a significant advancement towards enhanced patient communication and improved workflows to meet the clinic’s diverse services. Faced with an influx of phone calls for appointments, referrals, and medication refills, the clinic is set to benefit from the advanced AI capabilities of healow Genie. […]
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eClinicalWorks and Sunoh.ai Transform Clinical Documentation and Operational Efficiency at Amarillo Medical Specialists



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The 50-provider multispecialty group achieves significant time-savings with Image AI Assistant and Sunoh.ai, allowing providers and staff to improve focus on patient care WESTBOROUGH, Mass. — June 18, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Texas-based Amarillo Medical Specialists is successfully utilizing eClinicalWorks Image AI Assistant and Sunoh.ai the EHR-agnostic AI medical scribe. Sunoh’s AI medical transcription effectively captures patient-provider conversations, including any details the provider might have missed, making the documentation comprehensive and nuanced. Sunoh.ai, which is fully integrated with the eClinicalWorks EHR, adds the […]
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eClinicalWorks AI Document Insights Assistant Enhances Clinical Efficiency at Ferris Family Medicine, P.A.



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Cutting-edge AI technology streamlines document processing and improves patient care at Texas-based family medicine practice WESTBOROUGH, Mass. — June 12, 2025 — eClinicalWorks®, the largest ambulatory cloud, and AI-driven EHR, today announced that Texas-based Ferris Family Medicine, P.A./ Cardiometabolic Health Solutions is experiencing success as an early adopter of the eClinicalWorks AI Document Insights Assistant. The AI assistant generates quick summaries of various documents. For instance, practices often receive large faxes, sometimes 50 to 100 pages long. The AI assistant summarizes the fax into a few paragraphs. This feature helps practices […]
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The ROI of Online Patient Payments is Significant



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First Choice Neurology has successfully transformed patient payment processes with healow Pay, reporting faster revenue collection and significant cost savings. By offering digital-first payment options, First Choice Neurology is enhancing patient satisfaction and engagement, showcasing the strategic impact of modernized payment solutions.
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