eClinicalWorks Blog
- 8 January, 2026
- blog
Making Contact: The Value of an AI Virtual Receptionist in Healthcare
Medical providers work long hours to provide the highest-quality care to their patients. But even the hardest-working practices will sometimes miss opportunities to serve their patients. Whether it's the back-to-school rush, cold and flu season, or just a day with unusually high call volumes, medical practices sometimes find they cannot get to every call and every patient as quickly as they — and their patients — would like.
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- 2 January, 2026
- blog
A Partnership for the Future of Community Health Centers
What do you get when you combined the nation's leading organization for Community Health Centers with the leading provider of ambulatory healthcare IT services? You get a partnership between the National Association of Community Health Centers (NACHC) and eClinicalWorks® that promises to drive wider adoption of tools, including many powered by artificial intelligence.
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- 18 December, 2025
- blog
Developing Strong Revenue Protection with AI Tools
This blog is presented by TriZetto Provider Solutions as part of their sponsorship of the 2025 eClinicalWorks® and healow® National Conference.
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- 12 December, 2025
- blog
Better Navigation through the Patient Data Maze
It's not as romantic as hunting for the Fountain of Youth or searching for El Dorado, but universal interoperability of healthcare records sometimes seems as elusive as either of those famous quests.
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- 4 December, 2025
- blog
How AI Spells Better RCM
Nearly every medical practice faces a common dilemma. Providers and staff want to devote as much of their time and energy as possible to delivering great healthcare, but economic realities force them, sooner or later, to pay close attention to Revenue Cycle Management.
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- 20 November, 2025
- blog
The state of primary care: Value-based care supports physician independence
This blog is presented by Aledade as part of their sponsorship of the 2025 eClinicalWorks® and healow® National Conference.
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- 12 November, 2025
- blog
Rx for Healthcare: A Daily Dose of Responsible AI
Artificial intelligence is having an "aha" moment in healthcare. Each day, more practices and providers are recognizing AI's power to transform many aspects of daily practice. AI can complete patient check-in swiftly, accurately, and securely. It can streamline workflows, reduce the time providers spend on daily documentation, help keep schedules full, and improve Revenue Cycle Management.
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- 6 November, 2025
- blog
A Five-Year, Landmark Vision: Transforming Rural Healthcare
Many of the approximately 60 to 65 million Americans who live in rural areas face healthcare challenges unfamiliar to most urban and suburban residents. Healthcare facilities are fewer. Distances are further. The nearest pharmacy may be many miles away. Just finding a doctor and getting to an appointment can be difficult.
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- 23 October, 2025
- blog
Bringing Order to Behavioral Health Intake
In healthcare, as in life, there is often a gap between theory and practice. Every practice, for example, has standardized procedures for patient intake. From registration and check-in to updating insurance and demographics, each visit is supposed to follow a script.
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- 16 October, 2025
- blog
Transforming care through payer-provider collaboration
This blog is presented by Optum as part of their sponsorship of the 2025 eClinicalWorks® and healow® National Conference.
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- 9 October, 2025
- blog
Embracing the New at Hospital General Castañer
Hospitals are necessarily complex places, with many departments, lots of personnel, and multiple demands on the time of physicians, staff, and administrators. And while every hospital wants to put the needs of patients first, the truth is that — without the right systems in place — it can be surprisingly easy to lose track of patients, both physically and administratively.
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- 3 October, 2025
- blog
The eClinicalWorks PGM Dashboard: Guiding the Way to Greater Growth
Medical practices are always busy places, and given the constant demands of seeing patients, completing documentation, handling billing, and implementing new technologies, it is tempting to assume that things must be going well. After all, with so much going on, how could the practice not be succeeding?
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