July 16, 2026 · Blog
If your practice uses eClinicalWorks (eCW), you may already have access to AI Scribing with Sunoh.ai, which practices nationwide are using to ease the burdens of daily documentation. For many...
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Any medical practice, regardless of size or specialty, relies heavily on the front desk. And the signs of a struggling front desk are easy to recognize: phones ringing nonstop, staff stretched thin, patients waiting too long, and complaints piling up. In some medical practices, call hold times can last up to 45 minutes. That can lead to abandoned calls, delayed care, staff burnout, and negative patient experiences. But with the help of AI contact center solutions such as healow Genie™, practices can automate routine phone interactions, reduce pressure on the […]
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For years, primary care has been shifting away from a system that only pays when a patient walks through the door. More and more, Medicare rewards the work that happens between visits, including the phone check-ins, medication reviews, and care coordination that keep patients healthy and out of the hospital.
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Electronic Health Records have been around for decades — long enough, one might think, for the industry to have perfected everything from patient intake and data sharing to documentation, reporting, and payments.
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I have seen too many independent primary care practices get acquired by private equity firms or absorbed by large health systems. It is not because they lacked clinical excellence, but because the financial model made it nearly impossible to survive alone.
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Behavioral health care has never been simple — but in today’s environment, the complexity feels more pronounced than ever. Every day, I see firsthand how challenging it can be to manage care across inpatient, outpatient, and intensive programs while maintaining high standards for documentation, coordination, and patient outcomes.
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Community health centers, particularly Federally Qualified Health Centers (FQHCs), serve as essential access points for millions of underserved patients nationwide.
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