In The News

April
10
2026

CMS unveils first wave of health tech tools as it pushes data sharing initiative

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Healthcare Dive spotlights eClinicalWorks' support for the CMS "Kill the Clipboard" initiative, showcasing how eCW's innovative workflow enables providers to seamlessly scan a QR code and instantly import patients’ health records into their EHR.
April
10
2026

CMS Launched First Wave of its Health Technology Ecosystem

Healthcare Innovation People. Process. Technology Transformation.
Healthcare Innovation highlights eClinicalWorks support for the CMS’s Kill the Clipboard initiative. They talk about the QR-based workflow that lets patients verify their identity on site and pull their health records directly into the chart at check-in, replacing the familiar waiting-room routine of relying on memory and filling out the same forms visit after visit.
April
9
2026

eClinicalWorks Launches Production Support for CMS ‘Kill the Clipboard’ Initiative

HIT Consultants highlighted that eClinicalWorks has launched production support for the CMS “Kill the Clipboard” initiative, enabling paperless patient intake at scale using secure QR code technology. This innovation streamlines clinical workflows, eliminates manual data entry, and enhances accuracy in patient records.
March
23
2026

healow and eClinicalWorks in Action: Transforming Patient Care with AI

Fierce Healthcare highlights how healow Genie, an AI-powered contact center solution has helped Main Street Medical clinic, a 76% call handling rate, 16.5% appointment increase, and reduced staff burden by 80%. The talk about how Genie has bridged the gap between patient satisfaction and operational efficiency.
March
12
2026

eClinicalWorks and Sunoh.ai Help Rural Pediatricians Reclaim More Than Two Hours Each Day

eClinicalWorks, the largest ambulatory cloud EHR, empowers Kidzcare Pediatrics with Sunoh.ai, an AI medical scribe integrated into its platform. This innovative solution streamlines clinical workflows, reduces administrative tasks, and improves documentation accuracy, helping providers reclaim over two hours daily to focus on delivering exceptional pediatric care.
March
2
2026

eClinicalWorks AI-Powered Solutions: Driving a Sustainable Digital Future for Rural Healthcare

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Becker's Health IT highlights how eClinicalWorks is transforming rural healthcare with AI-powered solutions that address unique challenges, including physician shortages, limited resources, and geographic barriers. From interoperability tools like PRISMA to telehealth solutions, eClinicalWorks is empowering rural providers to deliver high-quality, connected care and build a sustainable digital future.
March
2
2026

Why ‘Invisible Work’ Is Becoming Healthcare’s Biggest AI Opportunity

Sidd Shah, VP of healow, shared with Forbes Tech Council how AI is addressing healthcare’s “invisible work” through AI-powered solutions that streamline repetitive, high-volume tasks such as scheduling, refill requests, and patient inquiries. By integrating AI into existing workflows, we reduce staff burnout, improve operational efficiency, and enhance patient care continuity—all while maintaining reliability, accuracy, and privacy.
February
24
2026

At HIMSS26, eClinicalWorks will introduce new AI API tool for EHRs

eClinicalWorks is set to unveil its new AI API Workbench at HIMSS26, empowering healthcare organizations to create customized AI agents for improved workflows. The company highlights the shift to autonomous AI operations, emphasizing AI-powered tools for front-office automation, real-time decision-making, and seamless interoperability. eClinicalWorks aims to help healthcare leaders unlock actionable insights and efficiency from decades of EHR data.
February
17
2026

Exclusive: EHR-linked call automation handles 76% of practice’s calls end to end

Main Street Medical in South Carolina implemented healow's Genie, integrated with the eClinicalWorks EHR, to streamline call handling and reduce administrative burdens. This has led to a 16.5% increase in scheduled appointments, enhanced patient satisfaction, and reduced staff burnout.
January
30
2026

AI contact center trends to watch in 2026: Transforming patient communication

healow Genie, an AI-powered contact center solutions is revolutionizing patient communication by enhancing engagement, streamlining administrative tasks, and reducing operational costs. With seamless EHR integration, personalized support, and multilingual capabilities, these solutions are shaping a patient-centered healthcare ecosystem for 2026 and beyond.