Patient Engagement

Patient Engagement

Healow App


In support of its commitment to patient engagement, eClinicalWorks launched a $25 million patient engagement initiative in February 2013. This initiative is dedicated to developing a new business unit – healow™ | Health and Online Wellness – that provides a suite of tools focused on making communication between providers and patients secure, easy, and convenient.



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Patient Portal

The Patient Portal, powered by eClinicalWorks, provides a secure communication channel between you and your patients and allows patients to be proactive in the management of their own health. They can review their personal health records (PHR), view lab results, request refills of authorized prescriptions, request referrals, request education material, or simply ask general questions. Fully integrated with the healow app, patients can access their patient portal account securely and manage their family’s healthcare anytime, anywhere.


Features Include:

  • Integrates workflows for increased office efficiency
  • Schedules jobs that compile lists of patients that are eligible for reminders, outreach campaigns, and educational materials
  • Communicates with the patient in their preferred method
  • Uses clinically relevant information to identify patients who should receive reminders for follow-up care
  • Generates lists of patients by specific conditions for reduction of disparities and outreach

Messenger 5.0

Messenger Makes Patient/Provider
Communication Simple, Fast, and Effective

Messenger eliminates the need for costly reminder letters and time-consuming reminder calls. Messenger is a fully automated closed-loop communication system that leverages the information in the EMR to connect with patients.


Pricing Options

eClinicalWorks has a variety of pricing options to fit your specific needs.

> See your Options