healow Telehealth Solutions
Give patients a secure, flexible way to connect with their providers from wherever they are. healow® Telehealth Solutions support both scheduled TeleVisits™ and healowNOW™ on-demand virtual care, routine appointments, follow-up care, chronic care check-ins, medication reviews, and same-day virtual visits for concerns that do not require an in-office exam.
Patients expect convenient access to care. Practices need virtual visit workflows that are simple, secure, and connected. healow Telehealth Solutions help bridge that gap with one integrated telehealth platform for scheduled appointments and on-demand virtual care.
Whether a patient needs a routine consultation, follow-up appointment, chronic disease management visit, medication review, or same-day, urgent, non-emergency care, healow helps practices meet patients where they are.
Scheduled TeleVisits
Scheduled healow TeleVisits help practices offer convenient virtual care without adding complexity to the day. Staff can schedule visits from a provider or resource schedule and send patients a secure link by text or email.
Join visits from a secure link, email, text message, the healow app, Patient Portal, or browser.
Determine visit durations, questionnaires, reminders, vitals collection, and on-call invitees. Start visits on behalf of providers, complete patient intake, and transfer patients to the clinician when ready.
Conduct virtual visits, enable captions, and invite additional members into an active visit.
healowNOW On-Demand
Not every concern requires an in-office visit. With healowNOW™ on-demand virtual care, patients can request care in real time without an appointment while keeping provider availability, visit reasons, and telehealth compliance in mind.
Patients see real-time wait times based on provider availability, and available providers are matched based on state licensing. It’s a flexible way to expand access to care and connect patients to the right provider at the right time.
healow Telehealth Solutions bring scheduled TeleVisits and healowNOW on-demand care together in one secure, integrated platform. It’s a smoother experience for patients, providers, and staff.
For routine consultations, follow-up appointments, medication reviews, chronic disease management, and other visits that can happen virtually.
For same-day virtual care and urgent but non-emergency concerns that do not require a physical exam.
For digital check-in, reminders, intake, documentation, payments, and follow-up, all designed to support a more seamless virtual care experience.
Virtual care should feel easy for patients before, during, and after the visit. healow helps patients prepare ahead of time, join securely, and stay connected to their care team.
Virtual care works best when it supports the clinical and administrative workflow, not when it creates extra steps. healow Telehealth Solutions help providers and staff manage scheduling, intake, documentation, collaboration, and follow-up from one connected experience.
Providers can document complete Progress Notes from a computer, smartphone, or iPad®. They can also use Sunoh.ai™ to record visits and support clinical note-taking, reducing administrative burden while keeping the visit connected to the care record.
Give patients more ways to receive care while helping your practice support secure, flexible, and convenient virtual visits. From scheduled TeleVisits to same-day care with healowNOW, healow helps practices deliver care when and where patients need it.