In The News Archives

April
29
2025

Transforming After-Hours Care with AI-Powered Contact Center Solutions

healow Genie integrates with the eClinicalWorks EHR to provide 24/7 patient assistance, addressing staffing shortages and enhancing efficiency, ensuring timely responses to patient inquiries. These multilingual and customizable tools improve patient satisfaction and streamline communication.

April
17
2025

Florida Pediatric Group to Deploy eClinicalWorks and Sunoh.ai Across Enterprise

Florida-based Pediatrica Health Group has chosen eClinicalWorks AI-driven EHR and the AI-powered medical scribe, Sunoh.ai, to improve care coordination and streamline documentation. The integration is expected to optimize operational efficiency and enhance patient experience across Pediatrica's locations.

April
16
2025

7 challenges of AI integration in healthcare and their remedies

Indiana University's Student Health Center has successfully implemented Sunoh.ai, an AI medical scribe that integrates with the eClinicalWorks EHR. More than 30 providers at the student health center utilize Sunoh.ai, and they report that it has significantly reduced the time spent on clinical documentation.

April
14
2025

How AI EHR tools are helping support practice independence

Dr. Joel Keenan of York Primary Care discusses how eClinicalWorks AI solutions for fax automation and clinical documentation have significantly reduced administrative burdens, helping him remain independent.

April
10
2025

FQHC uses suite of AI tools to improve documentation and engagement

Oak Orchard Health, a health center serving over 30,000 patients in western New York, has successfully implemented eClinicalWorks AI-powered solutions to streamline operations. These AI solutions, including integration with Sunoh.ai, have improved clinical documentation, patient engagement, and front office efficiency, with providers reporting reduced mental strain and time savings.

April
7
2025

United Digestive CEO Launches AI-Powered healow Genie with 24/7 Services and Multilingual Capabilities

eClinicalWorks announced that United Digestive selected healow Genie, an EHR-agnostic, AI-powered contact center solution. healow Genie is expected to drastically streamline patient communication, helping manage over one million annual patient calls.

March
31
2025

Tips for Successful Healthcare Leadership in 2025

eClinicalWorks offers tips for successful healthcare leadership in a recent HealthLeaders article. At eClinicalWorks, strong leadership and a culture of innovation are central in advancing the company’s mission. Solutions such as eClinicalWorks Image AI, AI for RCM, Sunoh.ai, and healow Genie are highlighted as game-changers in the healthcare landscape.

February
28
2025

WBJ Hall of Fame: Navani has built a billion-dollar empire of innovation

Girish Navani, CEO of eClinicalWorks, is propelling healthcare forward with AI innovations and integrations like Sunoh.ai and healow Genie, revolutionizing doctor-patient interactions and patient communication. For these groundbreaking contributions, Navani has earned a prestigious spot in Worcester Business Journal's Hall of Fame.

February
27
2025

First Choice Neurology will use AI-enabled healow Genie for patient engagement

First Choice Neurology has partnered with eClinicalWorks' to implement healow Genie, AI-powered contact center solution to improve patient engagement. The integration will help in tackling critical issues like physician burnout and staffing shortages. The platform's features, such as patient self-service and automated after-hours service, aim to reduce the administrative burden on medical staff and enhance healthcare delivery

February
27
2025

First Choice Neurology to Deploy healow Genie’s AI Contact Center

First Choice Neurology, the largest neurology center in Florida, has partnered with eClinicalWorks to implement healow Genie. The AI-powered solution is designed to handle increasing patient call volumes, reduce overtime work, and serve patients more effectively, highlighting eClinicalWorks' commitment to enhancing patient care.

In The News