eClinicalWorks announced that United Digestive selected healow Genie, an EHR-agnostic, AI-powered contact center solution. healow Genie is expected to drastically streamline patient communication, helping manage over one million annual patient calls.
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WESTBOROUGH, Mass. — April 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that United Digestive has selected healow® Genie – a first-of-its-kind, EHR-agnostic, AI-powered contact center solution – for implementation across its practices. The soon-to-be-launched integration will provide patients round-the-clock access to crucial health information through text, chatbot, or voice call. The AI medical receptionist’s role includes arranging appointments, facilitating bill payments, and handling medication refills or referral requests.
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eClinicalWorks offers tips for successful healthcare leadership in a recent HealthLeaders article. At eClinicalWorks, strong leadership and a culture of innovation are central in advancing the company’s mission. Solutions such as eClinicalWorks Image AI, AI for RCM, Sunoh.ai, and healow Genie are highlighted as game-changers in the healthcare landscape.
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Georgia clinic to enhance patient care and community healthcare with eClinicalWorks comprehensive solutions WESTBOROUGH, Mass. — March 27, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Mercy Health Center a leading healthcare clinic based in Georgia, has recently decided to adopt eClinicalWorks solutions. The practice’s transition to the innovative eClinicalWorks V12, the first multidimensional and AI-powered EHR, introduces a unified healthcare solution to meet its unique needs while significantly transforming practice operations, enhancing patient care, and facilitating efficient workflows. “At Mercy Health Center, we were seeking an easy-to-use, […]
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The providers at the Michigan-based family medicine are thrilled to utilize the payment service solution and AI medical scribe, Sunoh.ai WESTBOROUGH, Mass. — March 20, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Thirlby Clinic – an internal and family medicine practice in Traverse City, Michigan – reported an 18% increase in total patient payments with eClinicalWorks and healow PayTM. The practice is also leveraging eClinicalWorks AI solutions and an AI medical scribe, Sunoh.ai. Thirlby Clinic provides quality, patient-centered internal and family medicine care services to people in […]
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The 35-provider FQHC aims to streamline operations and enhance patient care with eClinicalWorks cloud-based services WESTBOROUGH, Mass. — March 13, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Contentnea Health, is adopting its cloud-based EHR system to streamline workflows at its health centers. The North Carolina-based, 35-provider Federally Qualified Health Center (FQHC) reports selecting eClinicalWorks due to the unified solution meeting the unique needs of health centers, including medical, dental, behavioral health, vision, and UDS+. By leveraging the AI-powered EHR, the practice aims to improve its quality of […]
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Revolutionizing data exchange between primary care and long-term and post-acute-care (LTPAC) settings WESTBOROUGH, Mass. — March 03, 2025 —eClinicalWorks®, the leader in the cloud-based ambulatory EHR market, announced the strategic integration with PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. With this integration, eClinicalWorks can connect and exchange data with PointClickCare applications in long-term and post-acute care (LTPAC) settings to support remote and bedside physician encounters. The integration will enable real-time data exchange between eClinicalWorks and PointClickCare, streamlining care delivery in LTPAC facilities. More […]
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Girish Navani, CEO of eClinicalWorks, is propelling healthcare forward with AI innovations and integrations like Sunoh.ai and healow Genie, revolutionizing doctor-patient interactions and patient communication. For these groundbreaking contributions, Navani has earned a prestigious spot in Worcester Business Journal's Hall of Fame.
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First Choice Neurology has partnered with eClinicalWorks' to implement healow Genie, AI-powered contact center solution to improve patient engagement. The integration will help in tackling critical issues like physician burnout and staffing shortages. The platform's features, such as patient self-service and automated after-hours service, aim to reduce the administrative burden on medical staff and enhance healthcare delivery
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First Choice Neurology, the largest neurology center in Florida, has partnered with eClinicalWorks to implement healow Genie. The AI-powered solution is designed to handle increasing patient call volumes, reduce overtime work, and serve patients more effectively, highlighting eClinicalWorks' commitment to enhancing patient care.
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