eClinicalWorks Blog
- 17 July, 2025
- blog
The AI Shift Is Here: 90%+ Report Efficiency Gains as Adoption Surges
Artificial intelligence is rapidly changing every aspect of the practice of medicine, from check-in and documentation to reporting and Revenue Cycle Management. More than ever, practices need reliable healthcare IT partners to help them navigate the challenges and opportunities that AI presents.
Continue Reading
- 10 July, 2025
- blog
The Latest for Documentation: AI Document Insight Assistant
Remember when you were in school and were overwhelmed with the reading list? Even the most conscientious and talented students would sometimes turn to CliffsNotes® to get up to speed on that incredibly long novel or their impenetrable chemistry assignments.
Continue Reading
- 26 June, 2025
- blog
Frontlines First: How AI is Helping Call Centers Prioritize Patient Needs
When patients call their doctor’s office, they’re not just looking for answers, they’re looking for reassurance, direction, and timely care. But in today’s busy healthcare landscape, front-desk staff are stretched thin, call queues run long, and misrouted calls add unnecessary delays. That’s where artificial intelligence is stepping in with the promise of reshaping the way healthcare call centers operate.
Continue Reading
- 19 June, 2025
- blog
How AI Can Cut Collection Costs and Improve Healthcare
Providers get into medicine to help patients, but getting paid for the work they do is vital for sustaining their practices and delivering great care. They may not like dealing with the complexities of Revenue Cycle Management, but keeping a close eye on the books is a part of the cost of doing business.
Continue Reading
- 12 June, 2025
- blog
MedFlorida Leveraging Sunoh.ai for Seamless Patient Visits
In South Florida, where cultures and languages converge, delivering quality healthcare isn’t just about what’s said; it’s about how it’s understood. At MedFlorida Medical Centers, serving a diverse community means bridging language gaps while preserving the human connection at the heart of medicine. That’s why their team turned to Sunoh.ai, an AI-powered medical scribe designed to support AI ambient listening technology and AI voice recognition technology across multiple languages.
Continue Reading
- 5 June, 2025
- blog
eClinicalWorks: Specialty Solutions for Today’s Healthcare
Today's medical providers often encounter patients who present a challenging mix of physical and mental health needs that may require treatment from multiple specialists. In addition to delivering quality care, they must meet stringent documentation requirements and do so quickly and securely.
Continue Reading
- 30 May, 2025
- blog
Empowerment and Security in Healthcare’s Data-Rich Era
Everyone agrees the healthcare industry is evolving, even if they don't agree on what that means. Analysts worry about the scope and impact of regulations. Consumers worry about costs. Practices struggle with patient volumes and collecting revenue.
Continue Reading
- 22 May, 2025
- blog
eClinicalWorks Image AI Assistant: Elevating Healthcare Efficiency and Standard of Care
‘AI and the Age of Intelligence’ survey conducted at the 2024 National Conference, revealed that 59% of healthcare practices receive over 100 faxes daily.
Continue Reading
- 15 May, 2025
- blog
AI Therapy Scribe: Sunoh.ai Empowering Behavioral Health Counselors
An article published in British Medical Journal (BMJ) on the impact of interruptions and distractions in healthcare reported that "interruptions should be proactively limited to only those that are clearly needed."
Continue Reading
- 8 May, 2025
- blog
healow Genie: Transforming Healthcare Operations and Enhancing Patient Experience
In healthcare, accessibility to information and ease of communication is paramount for patient satisfaction. Many healthcare practices find it difficult to keep up with the rising demand for information from patients, even though they have moderate levels of staffing and often hire third-party call centers.
Continue Reading
- 2 May, 2025
- blog
5 Patient Engagement Tools Every Behavioral Health Practice Should Have
May is observed as Mental Health Awareness Month in the United States, a time to shed light on the significance of mental wellbeing. A patient’s experiences during mental health treatment and counseling can significantly impact medical outcomes.
Continue Reading
- 24 April, 2025
- blog
healow Genie: An AI-Powered Solution to Transform Patient Engagement
In healthcare, minimizing the time that patients must wait when they call your practice is critical for improving satisfaction. Longer hold times can often lead to frustration, cause patients to abandon a call, and leave them unsatisfied.
Continue Reading