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eClinicalWorks Blog

Woman on the phone, with healow genie icon in the left hand corner.

8 May, 2025
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healow Genie: Transforming Healthcare Operations and Enhancing Patient Experience

In healthcare, accessibility to information and ease of communication is paramount for patient satisfaction. Many healthcare practices find it difficult to keep up with the rising demand for information from patients, even though they have moderate levels of staffing and often hire third-party call centers.

2 May, 2025
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5 Patient Engagement Tools Every Behavioral Health Practice Should Have

May is observed as Mental Health Awareness Month in the United States, a time to shed light on the significance of mental wellbeing. A patient’s experiences during mental health treatment and counseling can significantly impact medical outcomes.

healow Genie, woman shown holding baby on the phone with a doctor. Also shown an older woman on the phone with a male doctor.

24 April, 2025
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healow Genie: An AI-Powered Solution to Transform Patient Engagement

In healthcare, minimizing the time that patients must wait when they call your practice is critical for improving satisfaction. Longer hold times can often lead to frustration, cause patients to abandon a call, and leave them unsatisfied.

Person with hands open and arrows going upwards towards the ceiling to represent RCM

17 April, 2025
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Navigating Complex Healthcare Operations: eClinicalWorks RCM Consulting Services

In the intricate world of healthcare operations, efficiency is paramount. eClinicalWorks offers an array of RCM consulting services to help practices improve their financial performance.

11 April, 2025
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eClinicalWorks – A Complete EHR Solution

Selecting the right Electronic Health Record (EHR) system is critical for any practice aiming to deliver exceptional patient care while maintaining efficient operations. eClinicalWorks has emerged as one of the leading choices for healthcare providers across the nation, offering innovative solutions that cater to diverse needs.

Illustration of 2 hands holding up the world, with a banner across the globe reading: World Health Day

3 April, 2025
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World Health Day: Prioritizing Emotional Wellbeing with Therapy AI Scribe

World Health Day, April 7, marks the anniversary of the World Health Organization (WHO) and focuses on raising awareness about global health issues, encouraging healthier living. Each year, a specific theme highlights priority concerns for the WHO. This year's theme, "Mental Health for All: Prioritizing Emotional Wellbeing," underscores the importance of not just mental health but also emotional wellbeing.

Stethoscope on a blue background with text that reads: Celebrating National Doctors' Day Honoring Our Healthcare Heroes

27 March, 2025
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Celebrating National Doctors’ Day 2025: Honoring Our Healthcare Heroes

National Doctors' Day is not just a date; it’s a heartfelt recognition of the dedication, compassion, and relentless efforts of doctors worldwide. At eClinicalWorks, we are committed to fostering a supportive environment for healthcare professionals.

outlines of people with speech bubbles above their heads to represent multilingual AI Scribe

20 March, 2025
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Sunoh.ai: The Trusted Multilingual AI Scribe

A study published in the New England Journal of Medicine Catalyst in March 2024, titled “Ambient Artificial Intelligence Scribes to Alleviate the Burden of Clinical Documentation,” examined the extensive implementation of AI medical scribes by physicians at The Permanente Medical Group.

HIMSS25 tradeshow booth of eClinicalWorks with people visiting it

13 March, 2025
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Spreading the Word About What Happened in Vegas

A well-known advertising slogan proclaims that "what happens in Vegas, stays in Vegas." But when it comes to the healthcare IT on display at HIMSS25, the mission is exactly the opposite — spread the news as far as possible.

6 March, 2025
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eClinicalWorks Leading Health Data Exchange with QHIN Designation

In a significant stride towards enhancing healthcare interoperability, eClinicalWorks®, recently achieved a significant milestone by being designated as a Qualified Health Information Network (QHIN).

27 February, 2025
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Creating AI Contact Center Solutions for a Quality Patient Experience

In modern healthcare, the patient's experience of healthcare can significantly impact the patient's medical outcome. An article in the Journal of the American Medical Informatics Association emphasizes that a more patient-centered, collaborative approach is needed to strengthen patient engagement.

cartoon microphone on screen with blue circle around it and sound waves

21 February, 2025
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Sunoh.ai: The Ultimate AI Therapy Scribe

According to the 2022 National Survey on Drug Use and Health (NSDUH), it is estimated that more than one in five U.S. adults live with a mental illness. The demand for therapeutic services is greater than ever, and therapists are tasked with balancing the need for comprehensive documentation along with the imperative to offer empathetic, attentive patient care.