Press Releases

April
29
2025

Maryland Endocrine Partners With eClinicalWorks & healow Genie to Transform Patient Experiences With AI-Powered Contact Center Solution

  The groundbreaking partnership ensures 24/7 support and streamlined healthcare operations, revolutionizing patient communication WESTBOROUGH, Mass. — April 29, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced the integration of healow® Genie an AI-powered contact center solution, across Maryland Endocrine practices. This innovative partnership will offer patients round-the-clock access to crucial health information through text, chatbots, and voice calls. Created to manage a wide array of tasks, including scheduling appointments, facilitating bill payments, and supervising medication refills or referral requests, healow Genie is set to significantly transform operations […]
April
24
2025

eClinicalWorks and Sunoh.ai Empower Behavioral Health Counselors at FQHC to Foster Deeper Patient Interactions

HOPE Community Medicine significantly decreases documentation time by utilizing Sunoh.ai for its 14 providers WESTBOROUGH, Mass. — April 24, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Health Opportunities for the People of East Texas (HOPE) is successfully leveraging Sunoh.ai the revolutionary AI-powered medical scribe, to enhance patient interactions and streamline clinical documentation, reducing documentation time. Sunoh.ai integrates seamlessly with eClinicalWorks EHR, helping transform behavioral health workflows. “Sunoh.ai has transformed our approach to healthcare, particularly in the realm of behavioral health,” said Jacob Bragg, IT specialist at HOPE. […]
April
17
2025

Pediatrica Health Group Selects eClinicalWorks Across All Locations to Facilitate Enhanced Access to Pediatric Care

Pediatrica group aims to digitalize and streamline patient records enterprise-wide with eClinicalWorks and Sunoh.ai, transforming the landscape of pediatric care WESTBOROUGH, Mass. — April 17, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Pediatrica Health Group has selected eClinicalWorks intelligent Cloud and AI-driven EHR to improve care coordination and access to comprehensive pediatric care. As a formative presence in pediatric primary care creating impactful change in the healthcare space for providers and patient families, Pediatrica continues to expand its footprint and is planning for continued exponential growth. […]
April
10
2025

eClinicalWorks and Sunoh.ai Revolutionize Patient Care and Provider Efficiency at Large FQHC

  83-provider Oak Orchard Health leverages innovative AI technology and healow patient engagement solutions to improve patient experience WESTBOROUGH, Mass. — April 10, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Oak Orchard Health, an 83-provider Federally Qualified Health Center (FQHC), is successfully utilizing the Sunoh.ai AI medical scribe and healow patient engagement solutions to enhance patient care and practice operations. The practice reports that Sunoh.ai saves providers one to five minutes per encounter, improves clinical efficiency, and reduces provider burden. Sunoh.ai seamlessly integrates with the eClinicalWorks […]
April
3
2025

United Digestive Partners with eClinicalWorks to Enhance Patient Experience with AI-Powered Solution, healow Genie

WESTBOROUGH, Mass. — April 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that United Digestive has selected healow® Genie – a first-of-its-kind, EHR-agnostic, AI-powered contact center solution – for implementation across its practices. The soon-to-be-launched integration will provide patients round-the-clock access to crucial health information through text, chatbot, or voice call. The AI medical receptionist’s role includes arranging appointments, facilitating bill payments, and handling medication refills or referral requests.
March
27
2025

Mercy Health Selects eClinicalWorks, Empowering its 49 Providers with AI-Powered EHR Solutions

Georgia clinic to enhance patient care and community healthcare with eClinicalWorks comprehensive solutions WESTBOROUGH, Mass. — March 27, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Mercy Health Center a leading healthcare clinic based in Georgia, has recently decided to adopt eClinicalWorks solutions. The practice’s transition to the innovative eClinicalWorks V12, the first multidimensional and AI-powered EHR, introduces a unified healthcare solution to meet its unique needs while significantly transforming practice operations, enhancing patient care, and facilitating efficient workflows. “At Mercy Health Center, we were seeking an easy-to-use, […]
March
20
2025

Thirlby Clinic Witnesses 18% Increase in Total Collections Within First Quarter of Implementing eClinicalWorks and healow Payment Services

The providers at the Michigan-based family medicine are thrilled to utilize the payment service solution and AI medical scribe, Sunoh.ai WESTBOROUGH, Mass. — March 20, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Thirlby Clinic – an internal and family medicine practice in Traverse City, Michigan – reported an 18% increase in total patient payments with eClinicalWorks and healow PayTM. The practice is also leveraging eClinicalWorks AI solutions and an AI medical scribe, Sunoh.ai. Thirlby Clinic provides quality, patient-centered internal and family medicine care services to people in […]
March
13
2025

Contentnea Health Partners with eClinicalWorks to Adopt Comprehensive Cloud-Based EHR System

The 35-provider FQHC aims to streamline operations and enhance patient care with eClinicalWorks cloud-based services WESTBOROUGH, Mass. — March 13, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Contentnea Health, is adopting its cloud-based EHR system to streamline workflows at its health centers. The North Carolina-based, 35-provider Federally Qualified Health Center (FQHC) reports selecting eClinicalWorks due to the unified solution meeting the unique needs of health centers, including medical, dental, behavioral health, vision, and UDS+. By leveraging the AI-powered EHR, the practice aims to improve its quality of […]
March
3
2025

eClinicalWorks Launches Integrated Solution on PointClickCare Marketplace to Streamline Data Exchange with Skilled Nursing Facilities

Revolutionizing data exchange between primary care and long-term and post-acute-care (LTPAC) settings WESTBOROUGH, Mass. — March 03, 2025 —eClinicalWorks®, the leader in the cloud-based ambulatory EHR market, announced the strategic integration with PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. With this integration, eClinicalWorks can connect and exchange data with PointClickCare applications in long-term and post-acute care (LTPAC) settings to support remote and bedside physician encounters. The integration will enable real-time data exchange between eClinicalWorks and PointClickCare, streamlining care delivery in LTPAC facilities. More […]
February
27
2025

eClinicalWorks and healow Genie to Assist Nation’s Largest Neurology Practice to Transform Patient Experience

First Choice Neurology to automate over 35,000 monthly incoming calls with new AI-powered technology WESTBOROUGH, Mass. — February 27, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that First Choice Neurology has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution healow® Genie to improve patient engagement. The intelligent assistant offers patients 24/7 access to vital health information via voice call, text, or chatbot. With 63 locations across Florida, First Choice Neurology stands as the state’s largest and most prominent neurology center. As it has experienced a significant rise […]