Press Releases

August
13
2025

eClinicalWorks and healow Genie to Enhance Efficiency and Patient Satisfaction at MSA Dallas with Advanced AI Technology

Practice to expand operations and reduce burnout with the AI-powered contact center solution WESTBOROUGH, Mass. — August 13, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that  Medical Specialists Associated (MSA Dallas) an independent internal medicine practice in Dallas, Texas, has selected healow® Genie, an innovative AI-powered contact center solution to reduce staff burnout and streamline after-hours care. By embracing this advanced technology, MSA Dallas is set to revolutionize patient engagement and improve efficiency, positioning itself for rapid expansion. “We selected healow Genie to enhance patient satisfaction and streamline […]
August
6
2025

eClinicalWorks and Sunoh.ai Help Evolve Psychiatry Save Over Two Hours Daily on Clinical Documentation

The 27-provider strong practice reports increased efficiency, streamlined documentation, and rapid growth with Sunoh.ai WESTBOROUGH, Mass. — August 6, 2025 — eClinicalWorks®, a leader in ambulatory cloud EHR solutions, today announced that Evolve Psychiatry is successfully utilizing Sunoh.ai, the AI-powered ambient listening solution, at its practice. This implementation has revolutionized clinical documentation by saving providers over two hours daily, enhancing accuracy, and improving workflow efficiency. “Sunoh.ai has transformed how we operate at Evolve Psychiatry,” said Dr. Priyadarshan Bajpayi, CEO at Evolve Psychiatry. “I’ve used several AI platforms before, but none […]
July
30
2025

eClinicalWorks Pledges Support to CMS Digital Health Tech Ecosystem Initiative at the White House

WESTBOROUGH, Mass. — July 30, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, is proud to announce its active participation in the CMS Digital Health Tech Ecosystem, an initiative announced today by top health officials at the White House to promote seamless healthcare data sharing and new industry interoperability standards. The Centers for Medicare and Medicaid Services (CMS) and the U.S. Department of Health and Human Services (HHS) are spearheading the initiative to establish a voluntary framework for interoperability, enhancing patient and provider access to health information. The aim is to create a more intelligent and personalized healthcare system.
July
23
2025

eClinicalWorks and healow Accelerate Online Bookings: 80% of Total Appointments Now Scheduled Online at Alevea Mental Health

Mental health practice improves practice efficiency and patient engagement with healow solutions WESTBOROUGH, Mass. — July 23, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Alevea Mental Health, is successfully utilizing the eClinicalWorks EHR, healow® Open Access®, and healow TeleVisits™. The practice reports a significant shift towards digital adoption, with over 80% of all patient appointments being scheduled online monthly. Furthermore, an impressive average of over 830 appointments are facilitated through healow TeleVisits monthly. “eClinicalWorks and healow help improve practice efficiency, enhance patient engagement, and lower costs,” says Topher […]
July
17
2025

The EHR AI Shift Is Here: More than 90% of eClinicalWorks AI Users Report Efficiency Gains as Adoption Surges

A recent eClinicalWorks survey finds that the majority of respondents save 1-4 hours daily with AI WESTBOROUGH, Mass. — July 17, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that 90% of survey respondents using AI solutions in their daily operations have achieved notable efficiency gains. The survey showed that AI solutions like Sunoh.ai and Image AI Assistant save significant time, with over 60% reporting saving 1-4 hours daily on documentation, and 70% saving 1-3 hours on managing their fax inbox. As eClinicalWorks continues to lead in AI innovation, […]
July
9
2025

eClinicalWorks and healow Genie to Assist Tennessee’s Largest Independent, Multi-specialty Physician Group to Enhance Patient Engagement

The AI-powered contact-center solution to assist 550-provider AdvancedHEALTH in alleviating staff burnout and better serving its diverse patient community WESTBOROUGH, Mass. — July 9, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AdvancedHEALTH the largest independent, multi-specialty physician group in Tennessee, is set to adopt healow® Genie, an AI-powered contact center solution. Streamlining simple patient queries, such as self-scheduling appointments, payment of balances, requests for referrals, or a medication refill, will help reduce staff burnout. The solution will allow medical staff to focus on addressing complex patient […]
June
25
2025

eClinicalWorks and healow Genie Partners with Main Street Medical Clinic to Transform Patient Experience, Offering Multilingual Functionality

healow Genie AI-powered contact center solution set to redefine holistic healthcare and elevate patient experiences WESTBOROUGH, Mass. — June 25, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Main Street Medical Clinic has selected healow® Genie, a revolutionary AI-powered contact center solution. This partnership marks a significant advancement towards enhanced patient communication and improved workflows to meet the clinic’s diverse services. Faced with an influx of phone calls for appointments, referrals, and medication refills, the clinic is set to benefit from the advanced AI capabilities of healow Genie. […]
June
18
2025

eClinicalWorks and Sunoh.ai Transform Clinical Documentation and Operational Efficiency at Amarillo Medical Specialists

The 50-provider multispecialty group achieves significant time-savings with Image AI Assistant and Sunoh.ai, allowing providers and staff to improve focus on patient care WESTBOROUGH, Mass. — June 18, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Texas-based Amarillo Medical Specialists is successfully utilizing eClinicalWorks Image AI Assistant and Sunoh.ai the EHR-agnostic AI medical scribe. Sunoh’s AI medical transcription effectively captures patient-provider conversations, including any details the provider might have missed, making the documentation comprehensive and nuanced. Sunoh.ai, which is fully integrated with the eClinicalWorks EHR, adds the […]
June
12
2025

eClinicalWorks AI Document Insights Assistant Enhances Clinical Efficiency at Ferris Family Medicine, P.A.

Cutting-edge AI technology streamlines document processing and improves patient care at Texas-based family medicine practice WESTBOROUGH, Mass. — June 12, 2025 — eClinicalWorks®, the largest ambulatory cloud, and AI-driven EHR, today announced that Texas-based Ferris Family Medicine, P.A./ Cardiometabolic Health Solutions is experiencing success as an early adopter of the eClinicalWorks AI Document Insights Assistant. The AI assistant generates quick summaries of various documents. For instance, practices often receive large faxes, sometimes 50 to 100 pages long. The AI assistant summarizes the fax into a few paragraphs. This feature helps practices […]
June
3
2025

eClinicalWorks and healow Genie to Transform Patient Care at America’s Family Doctors

Innovative partnership will ensure 24/7 support and seamless healthcare coordination, ushering in a new era of patient engagement WESTBOROUGH, Mass. — June 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, proudly announces that America’s Family Doctors has selected healow® Genie, an AI-driven contact center solution. This collaboration marks a significant milestone in America’s Family Doctors’ mission to enhance patient care capabilities and revolutionize healthcare experiences for its patients. By integrating healow Genie’s advanced technologies, the practice aims to streamline patient communication, optimize appointment scheduling, and provide unparalleled access to […]