eClinicalWorks and healow Genie to Enhance Efficiency and Patient Satisfaction at MSA Dallas with Advanced AI Technology

By: August 13, 2025 at 8:58

Practice to expand operations and reduce burnout with the AI-powered contact center solution WESTBOROUGH, Mass. — August 13, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that  Medical Specialists Associated (MSA Dallas) an independent internal medicine practice in Dallas, Texas, has selected healow® Genie, an innovative AI-powered contact center solution to reduce staff burnout and streamline after-hours care. By embracing this advanced technology, MSA Dallas is set to revolutionize patient engagement and improve efficiency, positioning itself for rapid expansion. “We selected healow Genie to enhance patient satisfaction and streamline […]
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eClinicalWorks and healow Genie to Assist Tennessee’s Largest Independent, Multi-specialty Physician Group to Enhance Patient Engagement

By: July 9, 2025 at 8:58

The AI-powered contact-center solution to assist 550-provider AdvancedHEALTH in alleviating staff burnout and better serving its diverse patient community WESTBOROUGH, Mass. — July 9, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AdvancedHEALTH the largest independent, multi-specialty physician group in Tennessee, is set to adopt healow® Genie, an AI-powered contact center solution. Streamlining simple patient queries, such as self-scheduling appointments, payment of balances, requests for referrals, or a medication refill, will help reduce staff burnout. The solution will allow medical staff to focus on addressing complex patient […]
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