eClinicalWorks and healow Genie to Assist Nation’s Largest Neurology Practice to Transform Patient Experience
First Choice Neurology to automate over 35,000 monthly incoming calls with new AI-powered technology WESTBOROUGH, Mass. — February 27, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that First Choice Neurology has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution healow® Genie to improve patient engagement. The intelligent assistant offers patients 24/7 access to vital health information via voice call, text, or chatbot. With 63 locations across Florida, First Choice Neurology stands as the state’s largest and most prominent neurology center. As it has experienced a significant rise […]
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