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At the beginning of this year, we promised our customers that we would make significant investments in customer service. We have done that with new processes and adding 250+ more employees to service. Customers agree and have been commenting daily: “I just got a call back from support within 90 seconds of submitting a support ticket,” said Dr. Nemishh Mehta, Bear Internal Medicine and Pediatrics, PA. “Support has been so great for all of 2012. Thanks, eCW! “said Sasha Ballen, Ninth Street Internal Medicine. “I have to say I’m very […]