New data shows eClinicalWorks and healow Genie are reshaping healthcare’s front door—improving satisfaction, reducing burnout, and delivering monthly gains

By: February 19, 2026 at 8:57

WESTBOROUGH, MA — February 19, 2026 — New data shows healow GenieTM, the AI-powered contact center, seamlessly integrated with the eClinicalWorksÒ EHR, demonstrates significant month-to-month improvements by handling multilingual patient calls end-to-end at all hours. It is purpose-built for healthcare–reducing administrative burden, extending after-hours support, and seamlessly integrating with existing electronic health record (EHR) workflows in practices of all types and sizes. With live deployments across the country, practice data
READ MORE

eClinicalWorks AI-Powered EHR Helps Children First Pediatrics Save Time, Simplify Workflows, and Elevate Family-Centered Care

By: February 12, 2026 at 8:56

WESTBOROUGH, Mass. — February 12, 2026 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Children First Pediatrics, a leading privately owned 15-provider pediatric practice in Maryland, is leveraging the eClinicalWorks AI-powered EHR and pediatric-specific enhancements to reduce administrative burden, improve operational efficiency, and strengthen face-to-face care for children and their families.
READ MORE

Creekside Family Practice Reports 90% of Appointments Scheduled Online Using eClinicalWorks EHR and healow Solutions

By: August 22, 2024 at 9:58

Texas-based primary care practice optimizes office workflows with simple and secure online appointment scheduling solution WESTBOROUGH, Mass. — August 22, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR and AI-driven EHR, announced that Creekside Family Practice is successfully utilizing the eClinicalWorks EHR and healow® Open Access®, for online appointment scheduling. The practice reports that 90% of the total appointments booked monthly are made through the simplified online appointment scheduling solution. The digital solutions help improve patient satisfaction and operational efficiency for the practice. “The user-friendly and flexible solution enables our […]
READ MORE

Sunoh.ai Accelerates Clinical Documentation By 90%, Allowing Provider More ‘Stethoscope Time’ with Patients

By: August 15, 2024 at 9:57

The pulmonary practice experiences more stethoscope time, reduced physician burnout, and flexible documentation with the AI medical scribe technology WESTBOROUGH, Mass. — August 15, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR and AI-driven EHR, announced that Douglas County Family Practice successfully implemented the AI medical scribe, Sunoh.ai, which helps the practice generate documentation 90% faster. The AI medical scribe helps the practice improve providers’ work-life balance, reduce burnout, and enhance practice efficiency and patient care. The practice reports that it can now see an average of three-five more patients […]
READ MORE

South Shore Family Practice Saves Up to Two Hours Daily on Clinical Documentation with eClinicalWorks and Sunoh.ai

By: June 5, 2024 at 9:58

The Michigan-based family practice utilizes the AI-powered medical scribe to save 50% of documentation time spent on acute patient visits WESTBOROUGH, Mass. — June 5, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that South Shore Family Practice successfully implemented the AI-powered medical scribe, Sunoh.ai, saving providers one to two hours daily on clinical documentation. The practice selected Sunoh.ai as it seamlessly integrates with the eClinicalWorks EHR. The AI-powered medical scribe saved the practice 50% of the time spent on acute patient visits, improving providers’ work-life balance, practice […]
READ MORE