Blog

One Key for 2022: Staying Focused on Patients



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National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!
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The Future is Online Appointment Scheduling



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Whether you’re reserving a table at your favorite restaurant or ensuring that you have a set time to visit a busy fine arts museum, online appointment scheduling continues to become further ingrained in our daily lives. The same should be said about the way patients schedule a visit to the doctor’s office.
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In Healthcare, First (and Last) Impressions Matter



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You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.
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