eClinicalWorks and healow Genie to Enhance Patient Experiences at Evolve Psychiatry

By: August 27, 2025 at 8:59

The 27-provider practice to revolutionize patient communication and operational efficiency with the AI-powered contact center solution WESTBOROUGH, Mass. — August 27, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that  Evolve Psychiatry has selected healow® Genie, an innovative AI-powered contact center solution to enhance efficiency and patient engagement. This partnership marks a significant step in transforming patient communication and streamlining administrative operations at Evolve Psychiatry, a practice renowned for its personalized mental health care and commitment to meeting each patient’s unique needs. “Evolve Psychiatry has always been dedicated to […]
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eClinicalWorks and healow Accelerate Online Bookings: 80% of Total Appointments Now Scheduled Online at Alevea Mental Health

By: July 23, 2025 at 8:58

Mental health practice improves practice efficiency and patient engagement with healow solutions WESTBOROUGH, Mass. — July 23, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Alevea Mental Health, is successfully utilizing the eClinicalWorks EHR, healow® Open Access®, and healow TeleVisits™. The practice reports a significant shift towards digital adoption, with over 80% of all patient appointments being scheduled online monthly. Furthermore, an impressive average of over 830 appointments are facilitated through healow TeleVisits monthly. “eClinicalWorks and healow help improve practice efficiency, enhance patient engagement, and lower costs,” says Topher […]
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eClinicalWorks and healow Genie to Assist Tennessee’s Largest Independent, Multi-specialty Physician Group to Enhance Patient Engagement

By: July 9, 2025 at 8:58

The AI-powered contact-center solution to assist 550-provider AdvancedHEALTH in alleviating staff burnout and better serving its diverse patient community WESTBOROUGH, Mass. — July 9, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AdvancedHEALTH the largest independent, multi-specialty physician group in Tennessee, is set to adopt healow® Genie, an AI-powered contact center solution. Streamlining simple patient queries, such as self-scheduling appointments, payment of balances, requests for referrals, or a medication refill, will help reduce staff burnout. The solution will allow medical staff to focus on addressing complex patient […]
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eClinicalWorks and healow Genie Partners with Main Street Medical Clinic to Transform Patient Experience, Offering Multilingual Functionality

By: June 25, 2025 at 8:58

healow Genie AI-powered contact center solution set to redefine holistic healthcare and elevate patient experiences WESTBOROUGH, Mass. — June 25, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Main Street Medical Clinic has selected healow® Genie, a revolutionary AI-powered contact center solution. This partnership marks a significant advancement towards enhanced patient communication and improved workflows to meet the clinic’s diverse services. Faced with an influx of phone calls for appointments, referrals, and medication refills, the clinic is set to benefit from the advanced AI capabilities of healow Genie. […]
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eClinicalWorks and healow Genie to Transform Patient Care at America’s Family Doctors

By: June 3, 2025 at 8:57

Innovative partnership will ensure 24/7 support and seamless healthcare coordination, ushering in a new era of patient engagement WESTBOROUGH, Mass. — June 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, proudly announces that America’s Family Doctors has selected healow® Genie, an AI-driven contact center solution. This collaboration marks a significant milestone in America’s Family Doctors’ mission to enhance patient care capabilities and revolutionize healthcare experiences for its patients. By integrating healow Genie’s advanced technologies, the practice aims to streamline patient communication, optimize appointment scheduling, and provide unparalleled access to […]
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eClinicalWorks and healow Genie to Assist Large Georgia Pain Management Institute Manage Substantial Influx of Patient Calls

By: May 29, 2025 at 8:58

The innovative AI solution will help the 128-provider pain management practice effectively manage large volumes of incoming patient calls and reduce staff burnout WESTBOROUGH, Mass. — May 29, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Alliance Spine and Pain Centers has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution, healow® Genie, to manage the rising number of incoming patient calls. The AI-powered contact center solution will effectively manage a large volume of calls and quickly provide a resolution to common patient queries like requests, refills, references, […]
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eClinicalWorks and healow Genie to Transform Patient Communication at Pulmonary and Sleep of Tampa Bay

By: May 13, 2025 at 8:58

  Leveraging the capabilities of an AI-powered contact center solution, the practice is set to redefine patient care and engagement WESTBOROUGH, Mass. — May 13, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Pulmonary and Sleep of Tampa Bay has selected healow® Genie, a first-of-its-kind, EHR-agnostic, AI-powered contact center solution, for implementation across its practice. Using text, chatbot, and voice call options, the integration of healow Genie ensures patients can engage with their health information 24/7. The AI agent will handle responsibilities such as scheduling appointments, managing bill […]
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Neurology Center of New England Witnesses Over 156% Increase in Patient Payments With eClinicalWorks and healow Payment Services

By: May 8, 2025 at 9:58

Largest neurological care center in Massachusetts achieves significant improvement in efficiency in routing incoming faxes with eClinicalWorks Image AI Assistant WESTBOROUGH, Mass. — May 8, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, announced that the Neurological Center of New England, the largest neurological care center in Massachusetts, is successfully utilizing eClinicalWorks Image AI Assistant and healow@ Payment Services. The center implemented healow Pay™ and healow Statements at the beginning of the previous year and reports a staggering 156% surge in all patient payments in the first quarter of 2024, compared […]
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Pediatrica Health Group Selects eClinicalWorks Across All Locations to Facilitate Enhanced Access to Pediatric Care

By: April 17, 2025 at 8:58

Pediatrica group aims to digitalize and streamline patient records enterprise-wide with eClinicalWorks and Sunoh.ai, transforming the landscape of pediatric care WESTBOROUGH, Mass. — April 17, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Pediatrica Health Group has selected eClinicalWorks intelligent Cloud and AI-driven EHR to improve care coordination and access to comprehensive pediatric care. As a formative presence in pediatric primary care creating impactful change in the healthcare space for providers and patient families, Pediatrica continues to expand its footprint and is planning for continued exponential growth. […]
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Creekside Family Practice Reports 90% of Appointments Scheduled Online Using eClinicalWorks EHR and healow Solutions

By: August 22, 2024 at 9:58

Texas-based primary care practice optimizes office workflows with simple and secure online appointment scheduling solution WESTBOROUGH, Mass. — August 22, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR and AI-driven EHR, announced that Creekside Family Practice is successfully utilizing the eClinicalWorks EHR and healow® Open Access®, for online appointment scheduling. The practice reports that 90% of the total appointments booked monthly are made through the simplified online appointment scheduling solution. The digital solutions help improve patient satisfaction and operational efficiency for the practice. “The user-friendly and flexible solution enables our […]
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