eClinicalWorks and healow Genie to Assist Large Georgia Pain Management Institute Manage Substantial Influx of Patient Calls

By: May 29, 2025 at 8:58

The innovative AI solution will help the 128-provider pain management practice effectively manage large volumes of incoming patient calls and reduce staff burnout WESTBOROUGH, Mass. — May 29, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Alliance Spine and Pain Centers has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution, healow® Genie, to manage the rising number of incoming patient calls. The AI-powered contact center solution will effectively manage a large volume of calls and quickly provide a resolution to common patient queries like requests, refills, references, […]
READ MORE

eClinicalWorks and healow Genie to Transform Patient Communication at Pulmonary and Sleep of Tampa Bay

By: May 13, 2025 at 8:58

  Leveraging the capabilities of an AI-powered contact center solution, the practice is set to redefine patient care and engagement WESTBOROUGH, Mass. — May 13, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, announced that Pulmonary and Sleep of Tampa Bay has selected healow® Genie, a first-of-its-kind, EHR-agnostic, AI-powered contact center solution, for implementation across its practice. Using text, chatbot, and voice call options, the integration of healow Genie ensures patients can engage with their health information 24/7. The AI agent will handle responsibilities such as scheduling appointments, managing bill […]
READ MORE

Neurology Center of New England Witnesses Over 156% Increase in Patient Payments With eClinicalWorks and healow Payment Services

By: May 8, 2025 at 9:58

Largest neurological care center in Massachusetts achieves significant improvement in efficiency in routing incoming faxes with eClinicalWorks Image AI Assistant WESTBOROUGH, Mass. — May 8, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, announced that the Neurological Center of New England, the largest neurological care center in Massachusetts, is successfully utilizing eClinicalWorks Image AI Assistant and healow@ Payment Services. The center implemented healow Pay™ and healow Statements at the beginning of the previous year and reports a staggering 156% surge in all patient payments in the first quarter of 2024, compared […]
READ MORE

Pediatrica Health Group Selects eClinicalWorks Across All Locations to Facilitate Enhanced Access to Pediatric Care

By: April 17, 2025 at 8:58

Pediatrica group aims to digitalize and streamline patient records enterprise-wide with eClinicalWorks and Sunoh.ai, transforming the landscape of pediatric care WESTBOROUGH, Mass. — April 17, 2025 —eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Pediatrica Health Group has selected eClinicalWorks intelligent Cloud and AI-driven EHR to improve care coordination and access to comprehensive pediatric care. As a formative presence in pediatric primary care creating impactful change in the healthcare space for providers and patient families, Pediatrica continues to expand its footprint and is planning for continued exponential growth. […]
READ MORE

Creekside Family Practice Reports 90% of Appointments Scheduled Online Using eClinicalWorks EHR and healow Solutions

By: August 22, 2024 at 9:58

Texas-based primary care practice optimizes office workflows with simple and secure online appointment scheduling solution WESTBOROUGH, Mass. — August 22, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR and AI-driven EHR, announced that Creekside Family Practice is successfully utilizing the eClinicalWorks EHR and healow® Open Access®, for online appointment scheduling. The practice reports that 90% of the total appointments booked monthly are made through the simplified online appointment scheduling solution. The digital solutions help improve patient satisfaction and operational efficiency for the practice. “The user-friendly and flexible solution enables our […]
READ MORE

31-Provider FQHC to Leverage eClinicalWorks AI-Driven EHR and Sunoh.ai

By: June 26, 2024 at 9:58

Imperial Beach Community Clinic selects AI-powered medical scribe to assist providers in streamlining workflows, improving work-life balance, and enhancing patient experiences WESTBOROUGH, Mass. — June 26, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that California-based FQHC Imperial Beach Community Clinic selected eClinicalWorks AI solutions, healow® patient engagement solutions, and AI-powered medical scribe, Sunoh.ai. These implementations allow the practice to optimize clinical workflows and improve patient care. Last year, eClinicalWorks integrated a series of transformative AI features into its EHR system, including integration with AI medical scribe Sunoh.ai. […]
READ MORE

Atlantis Orthopedics Selects eClinicalWorks Cloud EHR and healow to Improve Practice Efficiency and Enhance Patient Care

By: May 7, 2024 at 10:01

The orthopedic practice to utilize eClinicalWorks fully integrated practice management solution and Sunoh.ai AI medical scribe WESTBOROUGH, Mass. — May 7, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Atlantis Orthopedics, has selected eClinicalWorks Cloud EHR and healow® patient engagement solutions to streamline operations and improve patient engagement. Sunoh.ai, the revolutionary EHR-agnostic, AI-powered medical scribe, will be available to the practice through eClinicalWorks’ integration with Sunoh.ai.   Atlantis Orthopedics is a Palm Beach County legacy practice with a team of orthopedic specialists that treat arthritis, sports […]
READ MORE

23-Provider Dermatology Clinic Increases Patient Engagement and Clinic Growth With eClinicalWorks EHR and healow Patient Engagement Solutions

By: December 19, 2023 at 9:58

healow Open Access enables digital access for the growing patient population and reduces no-shows at Skin Solutions Dermatology WESTBOROUGH, Mass. — December 19, 2023 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Skin Solutions Dermatology – a 23-provider Tennessee-based dermatology and skin cancer surgery clinic – is successfully utilizing eClinicalWorks and healow to allow providers to improve efficiency and enhance patient engagement. The dermatology practice reported an increase in monthly online appointments from a few hundred to well over 1,000 with the help of healow Open Access, the […]
READ MORE

Southern Endocrinology Associates Increases Collections by More Than 200% Using eClinicalWorks and healow

By: November 2, 2023 at 9:58

healow Payment Services offers a transformative and flexible billing solution, offering patients multiple digital payment options and increasing collections for the practice WESTBOROUGH, Mass. — November 2, 2023 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Southern Endocrinology Associates — a 12-provider endocrinology and diabetes clinic serving four Texas regions — reported an increase of more than 200% in collections from February to July 2023 using healow Payment Services. The revenue collection solution integrates with the eClinicalWorks EHR and allows patients to pay their medical bills via text […]
READ MORE

eClinicalWorks and healow Announce $900 Million in Projected Revenue and Significant Investment in AI

By: October 20, 2023 at 10:59

  At the 2023 National Conference, eClinicalWorks and healow announce strong sales and customer growth WESTBOROUGH, MA.—October 20, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, and healow®, a comprehensive, EHR-agnostic, cloud-based platform, today announced its revenue and customer base growth. For 2023, eClinicalWorks and healow project a record $900 million in revenue compared to $800 million in 2022. eClinicalWorks also reports a rapid increase in providers to more than 180,000. With over 10,000 customers on eClinicalWorks V12 — the first multidimensional EHR — eClinicalWorks and healow continue to provide healthcare organizations […]
READ MORE