Every medical practice experiences “no-shows” every week. These missed appointments have a severe negative impact on not only patient health outcomes, but also the financial health of a practice.
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In the last few years, we have seen dramatic shifts in how patients have interacted with technology and taken control of their own health during a global pandemic.
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You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.
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It is perhaps the greatest paradox in the American healthcare system: In an era of unprecedented advances in information technology and the understanding and treatment of disease, health inequities and gaps in care persist in many parts of the U.S.
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