In The News Archives

June
11
2025

The ROI of Online Patient Payments is Significant

First Choice Neurology has successfully transformed patient payment processes with healow Pay, reporting faster revenue collection and significant cost savings. By offering digital-first payment options, First Choice Neurology is enhancing patient satisfaction and engagement, showcasing the strategic impact of modernized payment solutions.

June
9
2025

Remedying Pain Points In After-Hours Patient Care With AI

Sidd Shah, VP of healow, highlights the transformative potential of AI-powered contact centers to enhance after-hours patient care. By adopting AI solutions, healthcare providers can offer 24/7 support, improve patient satisfaction, and reduce call management burdens.

June
5
2025

Smart Glasses, AI Call Centers, AI Medical Scribes, and Much More at the eClinicalWorks Health Center Summit

The eClinicalWorks Health Center Summit showcased cutting-edge solutions, including an AI-powered medical scribe, an AI-powered contact center solution, and smart glasses for EHR interaction, highlighting the company's commitment to innovation.

June
4
2025

Doctors Are Finding Joy Again Thanks to the Right AI Tools

Seth Eaton, MD, Medical Director at MedPeds, reported to Healthcare IT Today that AI-powered tools like Sunoh.ai and PRISMA transform clinician experiences by automating documentation and enhancing interoperability. These innovations reduce administrative burdens, improve patient safety, and restore joy in clinical practice.

May
29
2025

Enhanced Patient Care with eClinicalWorks AI-Powered Solutions

eClinicalWorks is leveraging AI technology to enhance patient care by improving communication, clinical documentation, and fax management. These innovations aim to reduce operational costs, increase efficiency, and drive the democratization of AI by introducing accessible solutions for practices nationwide.

May
27
2025

How a Strategic Change to Online Booking Cut Call Center Costs and Improved Patient Experience for My Health Onsite

Jason Tomlinson, Vice President of Operations at My Health Onsite, highlighted in an interview with Healthcare IT Today how the practice significantly improved the patient experience and reduced call center costs by implementing healow Open Access for online appointment booking.

May
21
2025

eClinicalWorks and Sunoh.ai Help Hendry Regional Medical Center Save Over Two Hours on Clinical Documentation

Hendry Regional Medical Center has transformed its clinical documentation process with Sunoh.ai, an EHR-agnostic AI-powered medical scribe that integrates seamlessly with eClinicalWorks EHR. The AI-powered scribe's device-agnostic accessibility supports uninterrupted patient care and streamlined administrative workflows, enhancing both clinical and financial operations.

May
20
2025

Finding the Right Partner and Technology has Made all the Difference for Delaware Sleep Disorder Centers

Delaware Sleep Disorder Centers partnered with eClinicalWorks to successfully implement solutions for online patient check-in and appointment scheduling. CEO Lyron Deputy said he is optimistic about future AI innovations and integrations, such as healow Genie, which will enhance operational efficiency with virtual assistance capabilities..

May
19
2025

2025 Power 100, The Most Influential Professionals in Central Mass for 2025: Girish Navani:

Girish Navani, CEO and co-founder of eClinicalWorks, has been featured in the Worcester Business Journal "Power 100" list, recognizing him as one of the most influential professionals in Central Massachusetts. Under his leadership, eClinicalWorks has become a $1-billion healthcare IT leader, recently unveiling innovative AI solutions.

May
19
2025

eClinicalWorks and healow Genie Elevate Patient Communication with Azure AI Foundry

eClinicalWorks is committed to advancing healthcare technology with innovative AI solutions and integrations, including healow Genie. Microsoft highlights how healow Genie, integrated with the eClinicalWorks EHR, is elevating patient engagement and communication

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