“Living” Guide Provides Customers with a No-cost, Interactive Educational Forum
Westborough, Mass—August 06, 2007 — eClinicalWorks, a market leader in unified EMR/PM systems, today announced it has launched eCliniWiki, a “living” guide for eClinicalWorks customers to obtain and update online information, and interact with the individuals using eClinicalWorks products. Customers will have free access to eCliniWiki.
A Wiki is a website that allows any user to add, edit or delete content. This results in a collaborative and perpetually refreshing repository of information on a particular subject. eCliniWiki will provide users with information on how to use all aspects of eClinicalWorks, permit users to update those documents and share insight into how the features are utilized in a given practice.
“The introduction of eCliniWiki is a great step forward for both eClinicalWorks and its user community,” said Frank Ross, office manager of Ross Family Medicine. “The development came through discussions between the company and customers on the users’ forum as a way to provide users with access to both eClinicalWorks documentation and the many ideas that are posted on the forum by members. The Wiki format is ideal for combining both technical and practical information, forming a better reference source for both users and developers. Improved communication is only possible when all affected parties are open to enhancing the means of correspondence. Once again, eClincalWorks has shown the willingness to improve its system, through better communication.”
“eClinicalWorks has long fostered an environment that puts our customers at the company’s center,” said Girish Kumar Navani, president of eClinicalWorks. “Many of our product enhancements come directly from customer requests, through our users’ forum and annual conference. Launching eCliniWiki is an extension of that commitment and provides another outlet for customers to learn more and share their knowledge of our solutions.”
eClinicalWorks is a privately-held leader in the unified electronic medical record (EMR) and practice management (PM) market. The company’s EMR/PM solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC), Electronic Health Records of Rhode Island (EHRRI) and the New York City Department of Health and Mental Hygiene, as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 2,500 customers across all 50 states, eClinicalWorks has been awarded multiple top industry honors including Best in KLAS in 2006, 2005 and 2004, a top solution by TEPR for four consecutive years and the 5-STAR rated EMR solution by AC Group for three years. Based in Westborough, Mass., eClinicalWorks has additional offices in Alpharetta, Ga. More information on eClinicalWorks information on eClinicalWorks can be found at www.eclinicalworks.com or by calling (866) 888-MY-CW.
eClinicalWorks is a trademark of eClinicalWorks, LLC. All other trademarks or service marks contained herein are the property of their respective owners.