Illinois’s Riverside HealthCare Selects eClinicalWorks

By: | Tags: , , , , | February 14th, 2011

Award-winning Medical System Using Electronic Health Records Solution to Coordinate Care Between Employed Physicians

WESTBOROUGH, Mass.—February 14, 2011—eClinicalWorks®, a market leader in ambulatory clinical systems, today announced that suburban Chicago’s Riverside HealthCare will be offering eClinicalWorks comprehensive electronic health records (EHR) solution to its employed physicians. This solution includes eClinicalWorks unified electronic medical records (EMR) and practice management (PM) system, eClinicalWorks Electronic Health eXchange (eEHX), Enterprise Business Optimizer (eBO), eClinicalWorks Patient Portal, eClinicalWorks P2P, eClinicalMobile and eClinicalMessenger – all designed to extend the use of EHRs beyond the practice’s walls to improve communication with access to real-time information.

“Riverside HealthCare is committed to excellence in all aspects of care delivery,” said Wayne Kelsheimer, Corporate Director of Information Services for Riverside HealthCare. “There are currently several initiatives aimed at improving quality of care, including HIE initiatives and meaningful use, which would benefit our providers and patients. Our previous system would not enable us to participate in these initiatives. We selected eClinicalWorks because it will provide our physicians with the technology and resources necessary to take advantage of these programs as well as connect providers with each other and with their patients. We chose a platform that will give our Medical Group greater single point access to patient data generated across the health system and our communities. The eClinicalWorks eHUB and eEHX platforms provide a robust solution to achieve this capability and well-position our Medical Group to participate in our State Information Exchange initiatives.”

Providers will be migrating from their current system to the eClinicalWorks comprehensive EHR solution using a Software as a Service (SaaS) model so members are able to access the solution via the Internet. Using eClinicalWorks will enable Riverside HealthCare and its providers to pursue several initiatives. One is becoming an Accountable Care Organization (ACO), a group of providers whose responsibility is to deliver quality, access, and value for all patients. ACOs maintain and provide incentives so that all specialties are working together to determine the best and most cost effective treatment for the patient. Another is for its providers to take advantage of provisions in the HITECH Act, which authorizes the Centers for Medicare & Medicaid Services (CMS) to impart a reimbursement incentive for physician and hospital providers who demonstrate the “meaningful use” of an EHR.

“eClinicalWorks works aggressively with its customers to get them up and running with a comprehensive solution that will connect them with their colleagues and patients,” said Girish Kumar Navani, CEO and co-founder of eClinicalWorks. “Riverside HealthCare is showing great initiative in implementing a system that will allow its providers to communicate real-time patient information and pursue programs that will further enhance the quality of care delivered.”

As part of eClinicalWorks’ comprehensive EHR solution Riverside HealthCare will utilize the following:

  • eClinicalWorks EMR/PM to manage patient flow, immediately access patient records in-house or remotely, electronically communicate with the referring physicians and securely send consult notes and clinical data;
  • eClinicalWorks eBO for performing clinical and financial analytics;
  • eClinicalMobile will permit Riverside HealthCare’s physicians to access the system anywhere through their smart phone;
  • eClinicalMessenger as a messaging service that utilizes Voice-over-Internet Protocol (VoIP) to enable physician practices to send messages, in batches or singularly, to patients for aspects of care including appointment reminders, lab results, diagnostic imaging and statements;
  • eClinicalWorks Patient Portal allows patients and doctors to communicate securely via the Internet;
  • eClinicalWorks P2P for practice-to-practice, provider-to-provider communications in a peer-to-peer environment; and
  • eEHX serves as a hub providing physicians with improved access to patients’ health information and allowing them to exchange data more effectively.

About Riverside HealthCare

Riverside HealthCare has been named a 100 Top Hospital by Thomson Reuters from 2008 to 2010. Riverside also was a recipient of the inaugural Thomson Reuters Everest Award in 2010. Riverside is a Recipient of the 2010 Patient Safety Excellence Award for a 5th consecutive year (2006-2010) and Ranked among the Top 5% in the Nation for Patient Safety in the sixth annual HealthGrades Patient Safety in American Hospitals Study, released in April of 2010. Riverside Medical Center was recently designated as a Magnet Organization by the American Nurses Credentialing Center’s (ANCC) Magnet® Recognition Program, which recently unanimously voted to credential Riverside Medical Center as a Magnet® Credentialed Organization in 2011. More information is available at

About eClinicalWorks
eClinicalWorks® is a privately held leader in the ambulatory clinical systems market. The company’s unified electronic medical record (EMR) and practice management (PM) solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC), Electronic Health Records of Rhode Island (EHRRI) and the New York City Department of Health and Mental Hygiene, as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 50,000 providers and 225,000 healthcare professionals across all 50 states, eClinicalWorks has been awarded multiple top industry honors including being named to the Inc. 5000 in 2010, 2009, 2008 and 2007. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Pleasanton, Calif. and Alpharetta, Ga. More information on eClinicalWorks can be found at or by calling 866-888-6929.