WESTBOROUGH, Mass.—November 5, 2012—eClinicalWorks®, a market leader in ambulatory clinical systems, today announced that it has been fully National Center for Quality Assurance (NCQA) certified as a CAHPS® Patient-Centered Medical Home (PCMH) Survey Vendor to conduct NCQA HEDIS® Surveys.
NCQA ensures standardization of data collection so that results from consumer experiences are comparable across practices. To be an NCQA Certified CAHPS PCMH Survey Vendor, an organization must demonstrate that it has the capabilities, experience and expert personnel to accurately administer the survey.
“Many of our customers have been recognized as Patient-centered Medical Homes and we are working with them and to enhance the patient experience,” said Girish Kumar Navani, CEO and co-founder of eClinicalWorks. “Patient surveys play a role in this. We are pleased to have been certified by NCQA.”
Developed jointly by the Agency for Healthcare Research and Quality (AHRQ), NCQA and the Commonwealth Fund, the Consumer Assessment of Health Care Providers and Systems (CAHPS®) Patient Centered Medical Home (PCMH) is the most comprehensive tool available for assessing consumers’ experiences with their clinicians’ practices.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.
eClinicalWorks® is a privately held leader in the ambulatory clinical systems market. The company’s comprehensive electronic health records and practice management solution is proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC) and the New York City Department of Health and Mental Hygiene, as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 220,000 providers and 410,000 healthcare professionals across all 50 states, eClinicalWorks has been awarded multiple top industry honors including being named to the Inc. 5000 for the past six consecutive years. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Chicago, California and Georgia. More information on eClinicalWorks can be found at www.eclinicalworks.com or by calling 866-888-6929.