eClinicalWorks Announces Two New Products

By: | Tags: , , , , , , | November 3rd, 2008

Company Announces eClinicalMessenger and eClinicalMobile—Extending Use of eClinicalWorks Unified Electronic Medical Record and Practice Management System

Orlando, Fla., eCLINICALWORKS Users Conference—November 3, 2008—eClinicalWorks®, a market leader in ambulatory clinical systems, today announced eClinicalMessenger and eClinicalMobile, two new products that will allow customers to extend the use of eClinicalWorks unified electronic medical record (EMR) and practice management (PM) software. Available in Q1 2009, these solutions are being offered to customers attending eClinicalWorks Premier Users’ Conference at a discounted rate for six months.

“eClinicalWorks has always had a leading research and development team helping make electronic health records and practice management solutions more useful and convenient for those affected by them,” said Girish Kumar Navani, CEO and co-founder of eClinicalWorks. “eClinicalMobile and eClinicalMessenger are two new examples of that—leveraging new technology, such as smart phones and VoIP, to make our customers’ current system work more for them.”

eClinicalMessenger is a messaging service that utilizes Voice-over-Internet Protocol (VoIP) to enable physician practices to send messages, in batches or singularly, to patients for aspects of care including appointment reminders, lab results, diagnostic imaging and statements. eClinicalMessenger is embedded in eClinicalWorks EMR/PM as opposed to being a stand-alone product, so patients can respond to the message and have their response change the status in the EMR. For example, if a customer confirms the appointment through the message, the schedule in the EMR will reflect that the appointment has been confirmed. eClinicalMessenger is also tied into the Patient Portal to provide more opportunities for streamlined communication.

eClinicalMobile uses a mobile-browser so providers can access the system anywhere through their smart phone. The screen has been optimized for easier viewing and to load quickly on these handheld devices. A few examples of using eClinicalMobile include:

  • Checking schedules;
  • Reviewing Telephone and Web messages;
  • E-prescribing;
  • Looking up patient medical records
  • Examining lab results; and
  • Charge capture at the point of service.

About eClinicalWorks

eClinicalWorks is a privately held leader in the ambulatory clinical systems market. The company’s unified electronic medical record (EMR) and practice management (PM) solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC), Electronic Health Records of Rhode Island (EHRRI) and the New York City Department of Health and Mental Hygiene, as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of 4,000 customers across all 50 states, eClinicalWorks has been awarded multiple top industry honors including being named to the Inc. 500 in 2008 and 2007, Best in KLAS in 2006, 2005 and 2004, and a top solution by TEPR for four consecutive years. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City and Alpharetta, Ga. More information on eClinicalWorks can be found at or by calling 866-888-MYCW.


eClinicalWorks is a registered trademark of eClinicalWorks, LLC. All other trademarks or service marks contained herein are the property of their respective owners.

Heather Caouette
Phone: 508-836-2700