How AI Medical Scribes Improve Patient Care

Results

  • eClinicalWorks® integration with Sunoh.ai improved efficiency in documentation and patient care for providers
  • Significant impact on time-saving and accuracy in documentation, leading to better work-life balance for healthcare professionals
  • Enhanced patient focus, communication, and overall interaction, allowing more face-to-face time and meaningful connections with patients
  • Significant reduction in documentation time for quick appointments and complex cases, leading to more time for other tasks and improved patient care
Erin Leeseberg Headshot

“With Sunoh.ai, most of my documentation is completed before I leave the room. It truly is out of this world — you are less tired by the end of the day and have more brainpower for patient interactions. The AI captures just the important things and summarizes them very well into my documentation. Rarely do I have to go in and alter anything, because it does such a great job.”
– Erin Leeseberg, staff physician, Indiana University Health Center

Problem

Indiana University Health was grappling with significant challenges related to clinical documentation. Providers found themselves spending considerable time on manual note taking and typing, which not only consumed valuable hours but also led to increased fatigue by the end of the day. The cumbersome process made it difficult to efficiently review past patient visits and plan for upcoming appointments. This administrative burden was impacting their ability to focus on delivering exceptional patient care and educational support during visits.

Solution

Indiana University Health embraced Sunoh.ai, an advanced AI-driven ambient listening technology. This innovative solution seamlessly captures essential information during patient interactions and automatically generates comprehensive summaries for documentation. By integrating Sunoh.ai into their daily operations, providers experienced a remarkable improvement in efficiency. The technology streamlined the documentation process, reducing the need for manual typing and allowing most notes to be completed before leaving the exam room. This shift not only saved time but also empowered providers to dedicate more energy to patient care, enhancing the overall quality of service and satisfaction among patients.

About Practice:

Serving as a serene environment that combines relaxation with programming, Indiana University’s Wellness House is home to three departments from the Office of Student Life: Student Wellness, Substance Use Intervention Services, and the Collegiate Recovery Community. It’s a place dedicated to nurturing the well-being of students through meditation, collaboration, and supportive services.