Customer Success Story - MedPeds
“It’s been a good experience. Nothing can match the access and availability of the EHR from home and the office, with the ability to review charts with patients in a timely manner.” — Dr. Rema Jalali, provider at MedPeds
MedPeds, a private practice of eight providers and 23 employees situated in the Washington, D.C. suburb of Laurel, Maryland, understood its current paper-based system was becoming a detriment to the practice. By implementing an efficient Electronic Health Record (EHR), the practice anticipated cutting staffing costs, finding patient charts more easily, improving the quality of care, and positioning the practice to be more competitive, now and in the future.
eClinicalWorks’ comprehensive EHR solution was selected because it best suited the practice’s needs as a primary care practice and would improve overall functionality. Since then, the practice has seen improved clinical documentation, allowing better follow-up with efficient care for all patients.
After implementing eClinicalWorks, MedPeds improved efficiency and the quality of care. With a 90% rate of adoption for Patient Portal, patients can communicate more easily, schedule appointments, understand their treatments, and enjoy speedier resolution of medical issues. MedPeds received a 2013 Ambulatory HIMSS Davies Award of Excellence for achieving exemplary implementation and utilization of an EHR in an independent ambulatory care practice.
MedPeds, a private practice of eight providers and 23 employees, situated in the Washington, D.C., suburb of Laurel, Maryland, has delivered outpatient services to approximately 6,000 patients during the past year. Founded in 1982, the practice is committed to providing the highest quality of healthcare, compassion, and technology for a healthier patient. The majority of its patients are either under the age of 18 or over the age of 64 and come from diverse ethnic and socioeconomic groups.