Achieving Success Through Data Capture and Effective Communications

The LIVE podcasts at the 2022 eClinicalWorks and healow National Conference center on the effective capture and use of patient data. Approaches range from simple improvements in practice communications to the strategic use of workflow alerts to solve the challenges of interoperability. All point to a common goal — achieving the goals of value-based care in a future rich with data but always in need of more effective ways to collate and compute that data in ways that advance human wellness.

Podcast Topics

Communicating for Chronic Care Management Success

Published on Wednesday, October 19, 2022

Monica Salopek of Acadiana Health & Wellness in Lafayette, Louisiana, said that providers are the driving force behind successful implementation of Chronic Care Management (CCM) programs. Her practice launched the CCM program to focus on patients who need more one-on-one attention. They have succeeded with it thanks to the initiative and strong communication skills of providers, with follow-up communications by staff.

How healow Insights Helps Prima CARE

Published on Wednesday, October 19, 2022

For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patient information from any available internal or external network or hospital in the area or across the nation with health insurance companies and Pharmacy benefit managers. Relevant clinical information is available more quickly and effectively that ever, and all in one place. Data are also available to satisfy audits by insurance companies, which no longer need to visit the practice, but can conduct those audits electronically.

PRISMA Helps FQHC Pull History of Uninsured Patients

Published on Wednesday, October 19, 2022

Because two-thirds of their patients lack insurance and are self-pay, HealthWorks for Northern Virginia can’t rely upon insurance payer data to obtain the patient records they need. But as Jesse Burke explains, using healow Insights PRISMA enables HealthWorks to get the data they need at the point of care, because PRISMA gathers information from all available EHRs nationwide using queries based on a patient’s name and/or date of birth — effectively solving the interoperability puzzle for this busy Federally Qualified Health Center.

The Future of Healthcare is Value-Based

Published on Wednesday, October 19, 2022

eCW Podcast host Adam Siladi and Dr. Dhrumil Shah, a physician and Chief Medical Information Officer at Compass Medical, a 150-provider, multispecialty group in East Bridgewater, Massachusetts, discuss how a team-based approach can help reduce the risks of provider burnout while helping today’s busy medical practices achieve the goals of value-based care.

How RPM Improves Management of Complex Patient Care

Published on Wednesday, October 19, 2022

At Brookhaven Heart & MD365, Dr. Satheesh Joseph and staff use Remote Patient Monitoring to more closely monitor patients’ high blood pressure, enabling providers to reduce in-office visits, improve outcomes, and focus more of their efforts on those complex cardiac patients who need more attention.

Capturing Claims Data with Rules Engine Alerts

Published on Wednesday, October 19, 2022

One of the lesser-known aspects of the eClinicalWorks EHR, Rules Engine Alerts contain enormous power to improve care by holding providers accountable for attending to care issues as they arise. Jose Rocha of Performance Medical Management explains how a practice can use alerts to help ensure that providers and staff deal with care issues on the spot, capturing all necessary claims data.

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