Published on Tuesday, February 2, 2021
CEO William Kurtycz of Hyndman Area Health Center explains how during the COVID-19 pandemic, the team from eClinicalWorks® helped them set up healow TeleVisits™ and their Chronic Care Management module. Kurtycz knew that his health center needed to better track their progress, streamline workflows, and strive for continuous improvement in the quality of care. The eClinicalWorks Business Optimizer (eBO®) proved extremely beneficial from both a data analytics standpoint and by helping create a safety net that enabled the practice to ensure that they would not miss the vital healthcare needs of their patients.
“Since using eClinicalWorks, we are able to improve quality in many areas within the organization from the financial standpoint all the way to the patient care standpoint. One of our goals is to be a Patient-Centered Medical Home and a center of excellence. The reporting tools from eClinicalWorks help us drive toward that goal.”
William Kurtycz, CEO at Hyndman Area Health Center
With healow TeleVisits, physicians can deliver an in-office experience to patients with online ease. healow TeleVisits use a practice’s existing equipment, such as webcams, and work with any browser. Fully integrated with the eClinicalWorks EHR, healow TeleVisits offer providers access to the same clinical tools available for any office visit. Patients enjoy the comfort and privacy of being at home or the office. Perfect for routine, follow-up, and check-in visits that don’t require the patient to be present in the provider’s office, healow TeleVisits are helping expand access to healthcare. And patients can use their smartphone or computer to complete questionnaires and submit vital signs readings before their appointment begins.
Healthcare is changing rapidly and so is the industry’s need for reporting, analytics, and business intelligence. eBO gives clients an easy way to gain insight into their data. Offering a wide suite of canned reports and an ever-expanding list of metadata, eBO gives practices all the tools necessary for success.
The eClinicalWorks CCM module helps practices deliver evidence-based care by complying with the requirements of CMS’ Chronic Care Management program, which reimburses providers for non-face-to-face care to patients with multiple chronic conditions to improve outcomes and control costs.