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Published on Friday, September 27, 2024
Discover how eClinicalWorks® RCM™ service has enhanced the operational efficiency and financial health of New England Community Medical Services. The practice, which caters to over 50 providers in skilled nursing and assisted living facilities, saw an improvement in their financial metrics, notably achieving a 99% first-pass acceptance rate and reducing average payment receipt days to 26. Key to their success was the seamless integration of eClinicalWorks RCM, which offered easy access to real-time analytics and comprehensive reports, thereby streamlining their revenue management process. The adoption of eClinicalWorks’ flexible platform options, including eClinicalMobile® and eClinicalTouch®, further optimized their workflows, enhancing provider satisfaction and overall practice efficiency. Tune in to learn how eClinicalWorks RCM has been instrumental in improving both the financial landscape and operational workflows of New England Community Medical Services.
“Our first-pass acceptance rate is 99%. And the average days that were paid is 26. And that’s a huge improvement from where it was before”
– Elizabeth Camacho, Director of Finance and Administration, New England Community Medical Services
Topics From This Episode
For practices that choose to outsource their billing, eClinicalWorks offers an RCM service starting at just 2.9% of collected revenue. With dedicated account managers using RCM tools and comparative analytics, we achieve an industry-leading 98%+ first-pass acceptance rate. We pursue denials and appeals at all levels, keeping your practice informed through real-time dashboards and alerts.
