Published on Thursday, August 31, 2023
Discover how you can create custom reports utilizing eClinicalWorks Business Optimizer™(eBO®) can enhance patient care by offering a more comprehensive understanding of your patient population. In this podcast, we speak with Ron Franklin, Senior Health Information Analyst at Hampton Roads Community Health Center in Portsmouth, Virginia, about how implementing custom reports has given them better insight into their practice. Learn about the custom productivity report that tracks patient visits allowing them to close gaps and increase provider productivity. With the help of these reports, Hampton Roads has managed to improve its overall productivity from 60% to 75% and aims to reach 90% in the future. Ron also shares a hack for using eBO without interruptions. Harness the power of custom reporting and transform the effectiveness of your practice.
“Once I got access to the back end, one of the biggest reports I built was our productivity report. From that, I can now track every single patient on a daily basis through the month and the year for every provider.”
Ron Franklin, Senior Health Information Analyst, Hampton Roads Community Health Center
Topics From This Episode
eClinicalWorks Business Optimizer (eBO)
Healthcare and the industry’s need for reporting, analytics, and business intelligence are changing rapidly. eBO gives clients an easy way to gain insight into their data. Offering a comprehensive suite of canned reports and an ever-expanding list of metadata, eBO gives practices all the tools necessary for success.