PriMALE Health Rolls Out eClinicalWorks Cloud EHR, Sunoh.ai Medical AI Scribe, and healow Patient Engagement Solutions



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Men’s health and wellness clinic to leverage AI-driven EHR and medical AI scribe to drive patient acquisition and practice efficiency WESTBOROUGH, Mass. — April 18, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR and first AI-driven EHR, today announced that PriMALE Health, a Texas-based clinic dedicated to men’s health, selected eClinicalWorks Cloud EHR and patient engagement solution, healow, to enhance efficiency, improve patient engagement, and reduce operational costs. The practice will also adopt AI-powered ambient listening technology and medical AI scribe, Sunoh.ai, to streamline clinical documentation.   The newly founded […]
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24-Provider Health Center Leverages eClinicalWorks and the healow No-Show Prediction AI Model to Enhance Access to Care



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Federally Qualified Health Center (FQHC) HealthCare Choices NY, Inc. successfully increases show rate by 155% for appointments with a high risk of no-show WESTBOROUGH, Mass. — April 9, 2024 — HealthCare Choices NY, Inc. – a federally qualified health center (FQHC), is successfully leveraging the healow® no-show prediction AI model and eClinicalWorks EHR to reduce the no-show rate, increase revenue outcomes and ultimately improve patient care. The community health center successfully increased the show rate for appointments with a high no-show rate by 155%. By proactively engaging patients through channels […]
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Lotus Weight Loss & Wellness Achieves 30% Increase in Patient Visits with eClinicalWorks EHR and healow Patient Engagement Solutions



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healow Open Access online appointment solution assists the women-owned startup practice in streamlining operations WESTBOROUGH, Mass. — April 2, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Lotus Weight Loss & Wellness is successfully utilizing eClinicalWorks EHR and healow® Open Access® for online appointment bookings. The practice reports a 30% increase in new patient visits, improving patient satisfaction and operational efficiency through a simplified online appointment booking solution. Lotus Weight Loss and Wellness is a Kentucky-based telehealth clinic providing medically supervised, comprehensive weight loss programs designed to […]
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Generative AI Integration into the EHR – Welcome to the Healthcare Revolution



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Artificial Intelligence (AI) is transforming the healthcare industry with its increasing capabilities in supporting patient care. Its numerous applications are paving the way to a more personalized, efficient, and proactive approach. By embracing AI, we’re driving quality care and improving patient outcomes. Large language models, like generative AI, are leading to substantial advancements and are setting the stage for a healthcare revolution. eClinicalWorks® (eCW), for example, has taken a lead in this revolution. Just last year, eCW integrated its EHR and Practice Management solutions with cognitive services and machine learning models from Azure OpenAI Service to combine advances in generative AI models with eCW solutions.
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Southern Illinois Associates Selects eClinicalWorks Cloud EHR for Comprehensive Behavioral Health Tools



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The psychiatry and behavioral health group to utilize practice management and patient engagement solutions to improve health outcomes WESTBOROUGH, Mass. — March 21, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Southern Illinois Associates selected eClinicalWorks Cloud EHR for its comprehensive behavioral health module capabilities and healow® patient engagement solutions. With eClinicalWorks, the practice is set to streamline its operations and improve patient care. Southern Illinois Associates offers comprehensive psychiatry and behavioral health services with a mission to offer superior quality behavioral healthcare. Using the eClinicalWorks behavioral […]
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Revolutionizing Work-Life Balance with a Smart AI-Driven EHR



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wooden scale with words work and life on either side and a hand holding the scale and the eClinicalWorks logo in the lower right corner

The role of an AI medical scribe is becoming more and more significant in the clinical setting. AI medical scribes within EHR systems reduce the time providers spend on documentation and charting activities outside clinic hours, leading to better work-life balance. Last year, eClinicalWorks® introduced a series of AI functionalities to reshape the future of EHRs and announced its integration with AI medical scribe Sunoh.ai. This blog explores the real-world impact of AI-enhanced record keeping—from reducing time spent on administrative tasks that often lead to physician burnout to providing frontline workers with actionable insights for patient care.
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Orchid Wellness PLLC Enhances Operational Efficiency with eClinicalWorks EHR and healow Patient Engagement Solutions



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Startup practice reports that over 90% of its patient population utilizes healow Open Access – the online appointment booking solution WESTBOROUGH, Mass. — February 28, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Texas-based Orchid Wellness PLLC is experiencing practice-wide success in digital payments and online appointment bookings by leveraging eClinicalWorks EHR, healow® Open Access®, and healow Text2Pay. Together, these solutions will further streamline operations and improve satisfaction through a simplified patient experience. Orchid Wellness is a multispecialty clinic that offers comprehensive care services, including primary care, […]
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With an AI-Powered EHR, Sunoh.ai, and healow Patient Engagement, eCW is a One-Stop Solution for Small and Independent Practices



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eClinicalWorks AI-powered EHR with three devices in the middle and lines out to icons for Sunoh.ai, AI Automation, Image AI and AI Assistant

Personalized care is a hallmark of small and independent practices. Providers often are on a first-name basis with their patients and are aware of their medical histories. However, this personal touch comes with its own set of challenges. Small practices have fewer staff members. This puts physicians into multiple roles. Along with patient care, they handle administrative tasks and business operations. They may struggle to market themselves effectively to attract new patients. With limited resources, scaling is complicated. As patient numbers grow, tasks like scheduling, billing, and record-keeping can become overwhelming, leading to burnout. According to a 2019 survey, primary care providers (PCPs) report a 79% burnout score attributed to direct and indirect care. Smaller practices may also struggle to keep up with the rapid pace of technological advancements. These challenges can seem daunting. But with the right tools, such as eClinicalWorks® (eCW), an AI-powered multidimensional EHR – Sunoh.ai a natural AI scribe – and healow® patient engagement solutions, small and independent practices can streamline operations, effectively manage resources, and continue to provide personalized care while scaling their business.
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eClinicalWorks User Be Well Primary Care Medicine Adopts healow Sign, Reaching 95% Usage Among Patients



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Texas-based practice reduces paper use and saves check-in time by transitioning to digital consent forms WESTBOROUGH, Mass. — February 15, 2024 — Be Well Primary Care Medicine PLLC is successfully leveraging healow® Sign, a healow patient engagement solution, to enhance the patient experience and streamline front office workflows. The practice reports that over 95% of its patients now use healow Sign for faster check-in during office visits. The practice also utilizes the eClinicalWorks Cloud and V12 EHR to better serve its patient population through real-time cloud intelligence and enhanced usability. […]
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Medical Risk Solutions LLC Reports 40% Decrease in Patient Call Volume After Using eClinicalWorks and healow Solutions



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Patients turn to healow Open Access for appointment self-scheduling, decreasing administrative burdens and streamlining front office workflows  WESTBOROUGH, Mass. — February 13, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Medical Risk Solutions LLC and its onsite-care division My Health OnsiteSM, have tremendously benefited from leveraging the eClinicalWorks Cloud EHR and healow® patient engagement solutions. The practice reported a 40% decrease in patient call volume after implementing healow Open Access®, the online appointment booking solution. Using this technology, the practice has increased patient engagement and improved […]
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