Finding a New Normal: The Patient Experience



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The way we practice medicine continues to evolve. As patients become more tech-savvy and curious about their health, keeping their patients engaged will become increasingly important. Delivering a quality experience for patients starts by establishing an effective strategy with the tools at your disposal.
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Routine Care During Nonroutine Times



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Everyone knows an ounce of prevention is worth a pound of cure, but what happens when you have difficulty finding that ounce of prevention? For weeks Americans have missed their daily routines, some of which we’ll catch up on over time. But it can be harder to make up for missing check-ups with doctors and dentists, which often detect conditions that need attention.
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Back to the Basics: Patient Engagement



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Patients are busy. Having a quick and efficient means of setting up an appointment online through healow Open Access® can help you reduce no-shows, keep schedules full, and reduce administrative burdens on staff, all while giving patients the convenience they want of setting up appointments that work with their schedules.
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A More Attractive Choice: Retaining Your Patients!



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An October 2018 study commissioned by the referral management platform Fibroblast found that 87% of healthcare executives say that addressing the loss of patients to their competitors is a high priority. At the same time, the survey found that about a quarter of executives either do not track so-called patient “leakage” or don’t understand why it occurs and what to do about it.
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How to Improve the Patient Experience: Establishing a Strong Online Presence



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To thrive in today’s healthcare environment, a strong online presence is vital for quality patient care. A recent survey conducted by Healthcare Dive found that 80% of respondents had conducted a health-related online search in the past year. And, 60% of the respondents admitted they would forgo an appointment, even after being referred, if the provider has poor quality reviews.
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Essential Strategies to Improve Healthcare



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With value-based care the new standard in medicine, attention is increasingly focused on what healthcare organizations can do to improve Patient Engagement. A clear strategy for retaining patients and attracting new ones is a key part of delivering consistent, quality care.
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Implementing a patient safety culture



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Patient safety is something I could talk about over and over; patient safety has always played —and always will play — a central role in the success of Eagle Physicians and Associates down here in Greensboro, North Carolina.
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3 Ways That Telehealth Is Improving Healthcare



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Telehealth provides convenient care for patients and offers healthcare professionals a more efficient and effective way to treat them. July 1996. It’s 100 degrees Fahrenheit with a broken air conditioner in your car. Work starts in five minutes, and you slam on the breaks two inches away from the rusting Nissan Maxima in front of you.
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TCM: From Post-It to Proactive



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Matt Cady, Chief Innovation Officer at Florida’s Adult Medicine of Lake County, says that before his practice began using eClinicalWorks to track patients moving among care settings, they had a system in place: Post-It® Notes and spreadsheets.
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