Orchid Wellness PLLC Enhances Operational Efficiency with eClinicalWorks EHR and healow Patient Engagement Solutions

By: February 29, 2024 at 9:58

Startup practice reports that over 90% of its patient population utilizes healow Open Access – the online appointment booking solution WESTBOROUGH, Mass. — February 28, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Texas-based Orchid Wellness PLLC is experiencing practice-wide success in digital payments and online appointment bookings by leveraging eClinicalWorks EHR, healow® Open Access®, and healow Text2Pay. Together, these solutions will further streamline operations and improve satisfaction through a simplified patient experience. Orchid Wellness is a multispecialty clinic that offers comprehensive care services, including primary care, […]
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Priority One for 2024: Staying Focused on Patients

By: February 6, 2024 at 2:48

Provider high-fiving child patient in lap of parent with the eClinicalWorks logo in white in the lower right corner

If it’s the first week of February, it must be National Patient Recognition Week. It happens to coincide with another popular event this time of year – Groundhog Day. While the duration of winter might be a topic of conversation in line at the coffee shop, another topic that might be top of mind is how we will all maintain our health during the cold and flu season. Not even Pennsylvania’s favorite groundhog weather forecaster, Punxsutawney Phil, has the insight to answer that question for you. eClinicalWorks® (eCW) has a bit of insight for you, though. Midwinter is the perfect time for your practice to reconsider, recalibrate, and rededicate your efforts to care for the people who matter most – your patients.
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Satori Healing, LLC Selects eClinicalWorks EHR and healow for Revenue Cycle Management Services and Enhanced Patient Experience

By: March 23, 2023 at 9:58

New Mexico-based holistic healing practice chooses eClinicalWorks and healow to improve patient satisfaction WESTBOROUGH, MA.—March 23, 2023— eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Satori Healing, LLC recently selected eClinicalWorks and healow for improved patient satisfaction and Revenue Cycle Management (RCM) services.   Satori Healing, LLC offers a range of services, including Direct Primary Care, IV infusions, and ketamine therapy to help patients achieve optimal health and wellness. The decision to implement eClinicalWorks’ EHR solution aligns with the organization’s commitment to providing high-quality, patient-centered care.   “We want […]
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Family Health Center Inc. Transitions to eClinicalWorks EHR to Improve Provider Efficiency and Better Serve Its 15,000 Patients

By: December 21, 2022 at 10:06

Mississippi health center serving five-county area to improve patient satisfaction with eClinicalWorks and healow WESTBOROUGH, MA.—December 21, 2022—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Family Health Center, Inc. (FHC) transitioned recently transitioned to the eClinicalWorks V12 multidimensional EHR. Providing medical services to 15,000 underserved and uninsured patients across Laurel, Mississippi, Family Health Center now has an integrated system with everything in one place. Features across the multidimensional EHR solution include healow TeleVisits, eClinicalWorks Scribe®,and dedicated health center and health planning dashboards.   “Our previous EHR solution was scattered […]
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One Key for 2022: Staying Focused on Patients

By: February 1, 2022 at 10:12

National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!
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Why the Healthcare Kiosk Still Matters Today

By: October 28, 2021 at 7:30

Although there are now ways for patients to check in before walking in to a healthcare facility, the kiosk still plays a large role in healthcare. A recent study that looked at 28,636 kiosk-based patient encounters found that check-in time decreased, daily gross and individual point of sale returns increased, and that more satisfaction surveys were completed by patients.
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4 Ways to Attract New Patients and Retain Existing Ones

By: July 27, 2020 at 9:03

When it comes to selecting a new physician, patients today have quite a few options to choose from. By doing a quick search on the internet, patients will not only find out what is expected from healthcare practices but also find out how an individual practice fares against the competition. Just because a patient initially chooses a practice, doesn’t mean they’ll continue coming back. Read on to learn about four ways that could help you attract new patients and also keep them coming back to receive care.
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Getting to the Heart of Medicine Together

By: June 15, 2020 at 9:46

Today’s medical practices face a decidedly nonmedical dilemma: They need to adopt new technologies to better cope with the effects of a worldwide pandemic and its economic fallout. At the same time, they are so busy trying to survive they may feel they lack the time to implement new tools and procedures.
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Finding a New Normal: The Patient Experience

By: June 12, 2020 at 8:26

The way we practice medicine continues to evolve. As patients become more tech-savvy and curious about their health, keeping their patients engaged will become increasingly important. Delivering a quality experience for patients starts by establishing an effective strategy with the tools at your disposal.
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A More Attractive Choice: Retaining Your Patients!

By: January 31, 2020 at 4:03

An October 2018 study commissioned by the referral management platform Fibroblast found that 87% of healthcare executives say that addressing the loss of patients to their competitors is a high priority. At the same time, the survey found that about a quarter of executives either do not track so-called patient “leakage” or don’t understand why it occurs and what to do about it.
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