Family Health Center Inc. Transitions to eClinicalWorks EHR to Improve Provider Efficiency and Better Serve Its 15,000 Patients

By: | Tags: , , , | December 21st, 2022

Mississippi health center serving five-county area to improve patient satisfaction with eClinicalWorks and healow

WESTBOROUGH, MA.—December 21, 2022—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Family Health Center, Inc. (FHC) transitioned recently transitioned to the eClinicalWorks V12 multidimensional EHR. Providing medical services to 15,000 underserved and uninsured patients across Laurel, Mississippi, Family Health Center now has an integrated system with everything in one place. Features across the multidimensional EHR solution include healow TeleVisits, eClinicalWorks Scribe®,and dedicated health center and health planning dashboards.
“Our previous EHR solution was scattered across our range of specialties—including internal medicine, OB/GYN, pediatrics, pharmacy, and more—making our operations confusing,” Terrance Thigpen, Chief Information Officer of Family Health Center, Inc. “eClinicalWorks provided a holistic solution, offering features including easy cross-specialty screen transitions, online booking, and behavioral health modules that make it easier for our providers to track patient needs, provide care, and meet reporting standards.”
Health centers deliver care to more than 29 million people across the United States today, and a growing number of them have expanded their services to include dental, behavioral health, and pharmacy services. As these centers enhance their offerings and expand their physical locations, they need a single software solution that works across various parts of their organization seamlessly. The eClinicalWorks multidimensional EHR helps customers like Family Health Center, Inc. improve efficiency for everything from reporting and online booking to practice management.
“The work that Family Health Center, Inc. does is critical in ensuring that everyone has access to comprehensive healthcare,” explained Girish Navani, CEO and cofounder of eClinicalWorks. “Our goal is to equip providers with solutions that streamline workflows, improve patient satisfaction, and promote better medical outcomes for all. With the eClinicalWorks multidimensional EHR, Family Health Center, Inc. can now focus on providing care to those who need it most in south Mississippi. eClinicalWorks continues to provide unified solutions for health centers including dental, behavioral health, OBGYN, vision – all in one solution.”
Learn more about eClinicalWorks’ suite of health IT solutions at

About Family Health Center LLC

Family Health Center, Inc. (FHC) is a Federally Qualified Community Health Center (FQHC) located in Laurel, Ellisville, Sandersville, Taylorsville, and Waynesboro Mississippi. The center provides a full range of services, including pediatrics, internal medicine, OB/GYN, dental, and an in-house pharmacy. Their goal is to provide the highest quality, lowest-cost healthcare possible to the patients in their community.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 150,000 physicians and 850,000 medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges 21st-century healthcare. For more information, visit, follow us on Facebook and Twitter, or call (866) 888-6929.

About healow

healow is a comprehensive, EHR-agnostic, cloud-based platform for patients, practices, payers, hospitals, and health systems. healow provides Patient Relationship Management, clinical and payer insights, and state-of-the-art interoperability solutions. The PRISMA health information search engine gathers patient records from other EHRs and helps providers focus on the most clinically relevant information at the point of care. healow’s Population Health Management tools, including Remote Patient Monitoring, provide real-time data to deepen understanding of patient populations. And healow Insights automates the bidirectional exchange of data between health plans and providers to improve scores on quality measures, help control costs, and promote better medical outcomes. Learn more at