Optimizing RCM for Growth Today and Tomorrow

By: June 27, 2024 at 5:05

Revenue growth graph

NYC dermatology practice finds everything it needs with eCW Usually, when something seems too good to be true, it turns out not to be true. But for Gil Messer, chief operating officer of The Dermatology Specialists (TDS), the largest such specialty practice in New York City, what seemed too good to be true really was true — and then some. TDS first engaged eClinicalWorks for Revenue Cycle Management (RCM) services in 2007, when they launched their practice with a single office. Seventeen years and 40 additional sites later, Messer said the need for optimizing their RCM services was clear. “About April of last year,” Messer said, “we had hit a breaking point, where we realized it wasn't sustainable and the root cause was ¬— it was designed and built for that single provider office back in 2007.” With 41 offices and 15 different payer websites to navigate, Messer said that he and his colleagues were having to engage in manual intervention on many claims and were running into a large number of submission errors, leading to administrative headaches, delays in getting paid, and a rising number of days for accounts receivable (A/R).
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280-Provider Optimizes Revenue with eClinicalWorks EHR and Revenue Cycle Management (RCM) Optimization Services

By: September 28, 2023 at 9:58

The Toledo Clinic uses cloud-based RCM solution to reduce days in accounts receivable (A/R) by more than 21% WESTBOROUGH, MA.—September 28, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that The Toledo Clinic — a private multi-specialty physician group in Toledo, OH — has successfully leveraged eClinicalWorks Revenue Cycle Management (RCM) Optimization Services. With RCM, the clinic has substantially reduced its days in accounts receivable (A/R).   The Toledo Clinic offers patients personalized care thanks to the expertise of approximately 280 physicians and associated healthcare professionals across more than 40 […]
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Show Me the Bots! (And the Money)

By: July 21, 2022 at 5:36

If you were on a walk and spotted a couple of billion dollars by the side of the road, odds are you would do something about it. But each year, healthcare organizations — hospitals, clinics, and practices — collectively lose billions of dollars to administrative costs, losses that could be avoided with more efficient Revenue Cycle Management (RCM) practices.
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Make Billing Easier and Better

By: June 15, 2021 at 8:58

According to industry research firm IBISWorld, outsourced medical billing in the U.S. grew by an average 3.1% annually between 2015 and 2020, to $4.3 billion. More visits, more government regulations, and more complexity in healthcare are driving growth in an area where keeping a close eye on the books really pays off.
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