RCM
- 26 February, 2026
- blog
RCM at Compass Health: How Two Staff Manage $7M in Monthly Claims
Over the years, I’ve witnessed firsthand the complexities of providing mental health services across a wide and diverse patient base. Compass Health Systems really lives up to its name because we really do reach out in every direction — we have nine brick-and-mortar locations and serve about 80 nursing homes and assisted living facilities across 12 states.
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- 4 December, 2025
- blog
How AI Spells Better RCM
Nearly every medical practice faces a common dilemma. Providers and staff want to devote as much of their time and energy as possible to delivering great healthcare, but economic realities force them, sooner or later, to pay close attention to Revenue Cycle Management.
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- 19 June, 2025
- blog
How AI Can Cut Collection Costs and Improve Healthcare
Providers get into medicine to help patients, but getting paid for the work they do is vital for sustaining their practices and delivering great care. They may not like dealing with the complexities of Revenue Cycle Management, but keeping a close eye on the books is a part of the cost of doing business.
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- 17 April, 2025
- blog
Navigating Complex Healthcare Operations: eClinicalWorks RCM Consulting Services
In the intricate world of healthcare operations, efficiency is paramount. eClinicalWorks offers an array of RCM consulting services to help practices improve their financial performance.
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- 7 November, 2024
- blog
3 Ways to Change Unproductive Touches in Your Revenue Cycle
Many things affect the healthcare revenue cycle today. Ever-changing payer rules and insufficient edits. Staffing challenges. Time wasted on fruitless tasks (like statusing claims).
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- 20 September, 2024
- blog
Revenue Cycle Management: Boosting Operational Efficiency and Productivity
Efficient revenue cycle management is crucial for operational success. Health centers often face challenges in revenue management, handling a high volume of claims may lead to errors and rejections.
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- 15 August, 2024
- blog
The ABCs of Back to School — for Patients and Practices
They are the three little words that students and teachers nationwide (and some medical practices) dread: Back to school!
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- 27 June, 2024
- blog
Optimizing RCM for Growth Today and Tomorrow
NYC dermatology practice finds everything it needs with eCW Usually, when something seems too good to be true, it turns out not to be true. But for Gil Messer, chief operating officer of The Dermatology Specialists (TDS), the largest such specialty practice in New York City, what seemed too good to be true really was true — and then some. TDS first engaged eClinicalWorks for Revenue Cycle Management (RCM) services in 2007, when they launched their practice with a single office. Seventeen years and 40 additional sites later, Messer said the need for optimizing their RCM services was clear. “About April of last year,” Messer said, “we had hit a breaking point, where we realized it wasn't sustainable and the root cause was ¬— it was designed and built for that single provider office back in 2007.” With 41 offices and 15 different payer websites to navigate, Messer said that he and his colleagues were having to engage in manual intervention on many claims and were running into a large number of submission errors, leading to administrative headaches, delays in getting paid, and a rising number of days for accounts receivable (A/R).
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- 3 May, 2024
- blog
The Bots Are Here to Help
From front office to RCM, robotic process automation can help the bottom line Is there anything better than finding free money? The Wall Street Journal recently reported on a Pennsylvania-based sustainable-waste processing company, Reworld, that is reclaiming some of the estimated $68 million in coins that Americans toss in the trash every year. It turns out that those pennies, nickels and dimes add up. Reworld has recovered about $10 million in coins over seven years. Clear (and cleaner!) savings through RPA Healthcare practices have even more powerful and more lucrative ways to capture savings — ones that don’t require sorting, washing, and counting small metal discs. That path to better financial health involves applying artificial intelligence (AI) and Robotic Process Automation (RPA) to day-to-day operations. It is among the most financially sound steps any practice can take. Why the money and savings matter As every practice administrator knows, billing costs are enormous. A recent Health Affairs report found medical practices spend about $30 billion annually on billing. That is likely a low estimate, as it is based on data from 2009.
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