eClinicalWorks Brings ChatGPT and AI Models into EHR and Practice Management Solution

By: | Tags: , , , , | April 17th, 2023

Integration with ChatGPT, cognitive services, and machine learning models will increase value to customers

WESTBOROUGH, MA.—April 17, 2023— eClinicalWorks®, the largest ambulatory cloud EHR, today announced it is advancing its intelligent cloud technology with the power of AI — keeping usability, security, and patient safety the top priority. eClinicalWorks recently committed $100 million to Microsoft Azure cloud services. This significant investment gives eClinicalWorks access to the latest innovations available with Microsoft Cloud. Now, eClinicalWorks is integrating its EHR and Practice Management solutions with ChatGPT, cognitive services, and machine learning models from Azure OpenAI Service to enhance its technology offerings.
“We are thrilled to combine advances in generative AI models with eClinicalWorks’ solutions to bring responsible AI to healthcare,” said Girish Navani, CEO and cofounder of eClinicalWorks. “We have been in the world of machine learning and data science for years, and our users have benefited from our AI-based tools, like eClinicalWorks Scribe. We strive to stay ahead of the technology curve and look forward to bringing many more AI-based solutions to our customers.”
Building on the success of the eClinicalWorks V12 platform, advanced AI technology, like ChatGPT, will enhance the user experience and empower healthcare professionals to deliver the highest quality of care. Now, end users will experience the following benefits with eClinicalWorks’ AI-enhanced offerings:

  • As the first conversational EHR, users will be able to gather relevant patient information by asking the EHR questions in natural language.
  • Embedded cognitive services in the eClinicalWorks document management system will automate administrative tasks, such as document identification, auto-assignment, and document routing.
  • The new eClinicalWorks EHR copilot summarizes patient provider interactions, reducing administrative burdens and physician burnout. With eClinicalWorks’ AI-based dictation service, Scribe, practices are saving an estimated hour each day. The eClinicalWorks EHR copilot will further enhance physician satisfaction and decrease time spent on administrative tasks.

These advances will improve workflow efficiencies by reducing clicks and enabling clinicians to access relevant data at the point of care.
To learn more about eClinicalWorks’ technology advancements, stop by the eClinicalWorks booth (#1267) at HIMSS to see demonstrations of its new AI models, ChatGPT integration, and more.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 150,000 providers and and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit, follow us on Facebook and Twitter, or call (866) 888-6929.